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    Brandon O'Berry

    Thanks for the reach-out, Kenneth. Please try to clear SwiftKey's cache in your device settings. You may also try to clear its data and/or uninstall/reinstall SwiftKey (your predictions will be safe as long as you have signed in to a Cloud account).

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    Permanently deleted user

    Replying to an old post but I had this problem today after just one day of using Swiftkeys. Had to restart the phone to be able to switch keyboard theme again. I tried deleting the app's cache data but it had no effect. Rebooting the phone was less drastic than removing/reinstalling the app IMHO or clearing its data.

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    Permanently Deleted User

    Had this on my Samsung Galaxy 8+. As soon as I cleared the cache, the correct keyboard popped up with no further action. THANKS!

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    Permanently Deleted User

    Restart worked here as well! 

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    Permanently deleted user

    Clearing cache didn't work for me but restarting the phone worked.

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    Permanently deleted user

    For me, it turned out the keyboard was in incognito mode :-/

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