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Sertan Sipahi
  • نشر 20 يوليو، 2019 11:13
اتباع

Swiftkey Backup Problem

Hello. My problem is about backup and sync. First I have to tell you these. 5 years ago I was using LG G3, and I moved on iPhone 6 Plus and I was able to use my old predictions. And then I moved on Xiaomi Mi 8, I was still be able to use all my learned data. And now I changed my phone to Oneplus 7 pro, and in the app I cannot see any of my learned data.
https://data.swiftkey.com/view-data in this website I can see my learned data, the words that I use most before on the other phones, but they won't show up on my new phone. 5-6 years of learned data was making my life easier but now I am not happy to use this app. So question is what should I do?

Yes 8 No
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    Paweł Mikul
    • 20 يوليو، 2019 12:58

    Same problem :/

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    Bahram Sayed Ismail
    • 20 يوليو، 2019 18:02

    Same problem

    2
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    terry jones
    • 22 يوليو، 2019 00:08

    Same here moving from a s8 to s10

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    Bikash Agarwal
    • 22 يوليو، 2019 05:29
    • تم التحرير

    Me too please help me out!!!!

     

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    Stefano Veneziano
    • 22 يوليو، 2019 07:00

    Same problem here. I just tried to sync data from my old Honor 8 to my new P30, it is saying it's synced although no predictions are showing up. I also tried to install SwiftKey on another spare phone and sync it with my account, but I'm still experiencing the same issue as before. 

    According to this, to me it seems that there are some issues in the SwiftKey backup & restore procedure... Does someone have any more information about this issue?

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    Karim Mneimneh
    • 22 يوليو، 2019 18:02

    Glad it's not only me. Not sure what's the issue. I tried logging out/ in , clear cache, delete app and reinstall it, reboot.  I even tried a different phone. 

     

    I will sync but nothing is happening, no learned words appearing in prediction. Any idea ?

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    Mertemizer
    • 24 يوليو، 2019 12:50

    Same problem. Help us

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    Permanently deleted user
    • 24 يوليو، 2019 20:57
    • تم التحرير

    Same problem yaar please solve this problem please yaar
    I really very disappointed with this problem 😫😫😫

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    Erico Constantino
    • 26 يوليو، 2019 22:23

    2 threads, a lot of people with this problem! Microsoft, any feedbacks?

    https://support.swiftkey.com/hc/en-us/community/posts/360048033871-SwiftKey-isn-t-syncing-my-saved-words-

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    Flavia Daniela
    • 27 يوليو، 2019 00:50

    Same problem Galaxy S9

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    Mhd Elmurad
    • 27 يوليو، 2019 14:36

    Tidak tau musti menjawab Apa

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    Teodor Halvadzhiev
    • 28 يوليو، 2019 12:34

    Same problem after wiping my OnePlus 3.

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    Ashish Yadav
    • 28 يوليو، 2019 13:12

    Same issue here.
    Do they even see these feedbacks?

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    Angelo Pol
    • 29 يوليو، 2019 21:44

    Today I did a factory reset on my phone and after this no word predictions. I moved from nougat to pie..

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    Manuel Cancho
    • 1 اغسطس، 2019 23:04

    Same problem here......  ANGRU!!

    I have spent many years using this app and when it was the paid version I bought it., now I see that they do not anwer to a problem that is repeated in all the users who change phones., I am very angry with the support!!!

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    Zmut Larr
    • 18 فبراير، 2020 09:12

    I also tried to install SwiftKey on another spare phone and sync it with my account

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