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    Deniz K

    Hi Bruno, thank you for letting us know.

    Could you please update your Microsoft SwiftKey Keyboard to the latest version available? Do you still experience the issue?

    If so, please create a support ticket here https://support.swiftkey.com/hc/en-us/requests/new and we'll look in to this further. Thank you.

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    Bruno Maia

    Hello Deniz, I've just update SwiftKey to the latest version (7.6.8.3) and unfortunately I'm still experiencing the same issue.

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    Deniz K

    Hi Bruno Maia thanks for trying this. Your feedback has been passed on for further investigation via the ticket you created.

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    Nathan Alexander

    Same issue. It's literally terrible how unreliable it is

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    Deniz K

    Hi Nathan Alexander thanks for letting us know. Can you also please provide information about your device, OS version and Microsoft SwiftKey version? Thank you.

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    John Nicholls

    Same issue on Pixel 5 (Android 11 with Dec. and Jan. updates) with Swiftkey v. 7.6.9.7 and also with Beta 7.7.0.3. The left swipe across any part of the keyboard to delete has always been one of the most useful features of Swiftkey - please can you fix this!

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    Deniz K

    Hi John Nicholls thanks for the information. Can you confirm you have 'Gestures' selected and not 'Flow' when swiping to left? If you toggle to Flow and then Gestures again, does this make any difference? Thank you.

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    John Nicholls

    I do have Gestures selected, but have now tried toggling to Flow and then back again to Gestures as per your suggestion. Doesn't make any difference on either regular app or beta. The left swipe is simply very erratic - sometimes works 4 or 5 times in a row and then will fail the next 2, 3 or 4 times. If I switch to Fleksy on my Pixel, left swipe to delete works perfectly every time there. 

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    Deniz K

    Hi John Nicholls thank you for checking.

    I would suggest to submit a support ticket here https://support.swiftkey.com/hc/en-us/requests/new with a screen recording of the issue and we'll be able to look into this further. Thank you.

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