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    Permanently deleted user

    Hello, thank you for reaching out. The globe icon is used to cycle between any keyboards you have active on your iPhone. The keyboard-switching globe icon only appears if you have more than one keyboard active on your iPhone.

    Just to clarify - Could you please let us know if you have already added the Microsoft SwiftKey to the keyboards list in your device settings? Settings>General>Keyboard, Then tap"Keyboards" and there you can add a new keyboard by selecting the appropriate option. Thank you!

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