Microsoft SwiftKey iOS Support Forums

Ask the community your SwiftKey for iOS related questions

Want to become a beta tester for SwiftKey for iOS? مُثبت تمت الإجابة عليه
3 أصوات 18 تعليقات

Want to help make SwiftKey for iOS better by testing the latest builds and features?

Follow this link to sign up!!

There is no code, and never has been. If you are getting asked for a code, kill TestFlight or try signing out and signing back in and then click the link above again.

Best,

Ryan, SwiftKey Community Manager
Hide Emoji Key تمت الإجابة عليه
2 أصوات 1 تعليق

I have an iPhone 12 with the latest (2.9.0) version of swiftkey and somehow the option to disable the quick emoji key is not working: it is set to off, but the key is still there. It is annoying not only because I press it by mistake but also because iOS has its own emoji shortcut right below it, so its just taking up space.

Anything special i need to do to disable it?
Still no Chinese :-( تمت الإجابة عليه
0 أصوات 1 تعليق

Why Microsoft has been ignoring Chinese for years? I can see there topics created 4 years ago asking about Chinese? Will Microsoft plan to add it? Chinese is the first language by speakers, why does Microsoft keep ignoring all these requests?
Chinese in IOS and cursor control تمت الإجابة عليه
0 أصوات 3 تعليقات

Keyboard is very good, it is similar which I had on Lumia 950xl and I liked it a lot. Suggestions are correct, haptic respond, number row. But still no Chinese, why? And there is no cursor control. I use more then one language and if Chinese gets added I am gonna use three languages, but this keyboard does not allow to use more then two. Ridiculous limitations.
Full access bar تمت الإجابة عليه
0 أصوات 2 تعليقات

Microsoft SwiftKey how to remove the bar from the keyboard that contains "Allow Full Access to get word prediction" with the i icon on the right hand side of bar....
Can't put the cursor where I tap تمت الإجابة عليه
0 أصوات 3 تعليقات

Every time I need to put the cursor in a specific place by just tapping, it didn't work at all. It has galerna since iOS 14 launch and I think I can't bare with this problem anymore. It's so annoying trying to put the cursor somewhere in the text you've previously wrote to add or delete something. It used to work perfectly fine. Why is this happening???
Large empty space under the SwiftKey keyboard in portrait mode, and ample space around it in landscape mode. تمت الإجابة عليه
1 صوت 1 تعليق

There's a 3/4 inch blank space under the SwiftKey keyboard. The globe key / keyboard switch / keyboard settings isn't merged with the emoji button to the left of the spacebar. -Also even when SwiftKey is set as the main default keyboard, it keeps switching back to the iOS native keyboard. I ended up having to remove all other keyboards. -Does not back up / save / restore settings. I lost the all of my themes, settings, and usage data. I made sure it was synced backed up 3 times before I uninstalled the app. IPhone 11 Pro iOS 14.4.1
IOS Polish diacritical marks تمت الإجابة عليه
2 أصوات 1 تعليق

In IOS version of the app when you long press letters polish diacritical marks (ą, ć, ę, ł, ń, ó, ś, ź, ż) are on the very end of avalible symbols behind marks not used in polish language. Could you move then so they appear first (plus maybe remove non polish ones)?
Misspelled words not underlined تمت الإجابة عليه
0 أصوات 1 تعليق

Hello all,

I've noticed that when I compose text on my iPhone or iPad, misspelled words are only underlined if I'm using the native iOS keyboard. There is no underlining if I'm using SwiftKey.

Can someone please comment on this behavior and if there is a way to change it?

Thank you!
¿Cómo desactivo la previsualización de teclas en iOS? تمت الإجابة عليه
0 أصوات 1 تعليق

Hola, acabo de descargar el teclado para iOS, ya que anteriormente era mi favorito en Android y me encuentro con la desagradable sorpresa de que no puedo desactivar la previsualización de teclas (teclas que saltan cuando presionas una) y resulta bastante molesto. ¿Alguien sabe cómo hacerlo o podrían decirme si esta cualidad no está en iOS? gracias
very annoying IOS app bug تمت الإجابة عليه
1 صوت 1 تعليق

No confirmation of support email sent so I post also here. 2.8.7 swiftkey. 14.4 ios. When I press prediction offered, another word will be inserted. check video

https://streamable.com/egv6kv
iOS 14.4 - iPhoneXR SwiftKey not working تمت الإجابة عليه
2 أصوات 8 تعليقات

Phone Model - iPhone XR

Version iOS 14.4

Key Issue: After upgrading from 14.3 to 14.4, SwiftKey fails to work on any application (Microsoft Office 365 mobile applications, WhatsApp, native text messaging, etc.) even when it is the default keyboard. I've deleted and reinstalled the application, restarted my phone, and the Board will flicker to SwiftKey but then switch automatically to Apple's native keyboard. I've installed other third-party keyboard applications to test if this is an issue for them (e.g. Fleksy and GBoard) and run into no issues. Seems to just be an issue with SwiftKey.

Is there a recommended fix for this? This never occurred or was an issue prior to installing the 14.4 software update.

Any suggestions would be appreciated.
Android to Apple transition تمت الإجابة عليه
0 أصوات 1 تعليق

I have long loved SwiftKey on my android phones. I recently got an iPad and was happy to see that I could use my favorite keyboard. But I am having trouble setting it up - * No number row across the top * No arrow keys to move around * Keyboard takes up too much screen space * can't hold down a key to get characters like - f* d& s# Help?
Apple Pencil auxiliary keyboard does not display. تمت الإجابة عليه
0 أصوات 1 تعليق

When I tap for the Apple Pencil auxiliary keyboard in ANY app it does not always display. All that I get more often than not is the shaded bar that allows me to move the position of the board. Shutting down and restarting the app/ device does not fix it. It just seems to be luck when it appears.
Turn off tracing while swyping? تمت الإجابة عليه
1 صوت 1 تعليق

Any way to turn off the tracing of your swype while swyping on your keyboard? iOS.
Autopunctuation تمت الإجابة عليه
0 أصوات 1 تعليق

Is there a way of disabling the auto punctuation feature in Swiftkey on the iPhone? I would like to place the punctuation myself rather than for the application to place a full stop whenever I pause. Because of this auto punctuation feature the voice to text although very accurate becomes unusable as it places automatic full stops when one makes a slight pause. I can see this question has been asked many months before but no response yet. Kindly assist
Thumb Layout on IOS تمت الإجابة عليه
0 أصوات 1 تعليق

Hi all,

Does SwiftKey have a Thumb Layout option on IOS like it does in Android?
Ipad landscape share from Facebook to text message send button not working تمت الإجابة عليه
0 أصوات 2 تعليقات

Hi,

I have an 2020 ipad air with ios 14.3, SwiftKey version 2.8.5 and if I try to share a post from Facebook to a text message while in landscape mode the send arrow is not operational and seems to overlap on the message window. If I rotate the iPad in portrait mode the send arrow works. Please fix this bug, I have been dealing with this for a couple of months but did not get a chance to report it. Thank you.
IOS - Still no Korean Support??? تمت الإجابة عليه
0 أصوات 3 تعليقات

Swiftkey was my keyboard of choice for Android for many years. Just switched to IOS and I'm shocked that Korean is not supported. Based on search results, it seems that it's been this way for many years. This just doesn't make sense to me.
Browsing insanely slow, but other Internet quick, iPhone 12 Pro Max, iOS 14.2.1 تمت الإجابة عليه
0 أصوات 1 تعليق

Hi All:

Lately my iPhone has been insanely slow when browsing, regardless of browser. Speedtest shows 120Mbps down and 80Mbps up with minimal latency and other apps are fine.

I’ve restarted, same issue, any suggestions!

Thanks
Please give iOS users a few more keyboard click sounds and volume controls. تمت الإجابة عليه
0 أصوات 1 تعليق

Please allow a few more optional click sounds for iOS Swiftkey? A computer keyboard press sound would be awesome. Also volume controls for the click sounds? Some of us have hearing handicaps and would appreciate the extra help to hear the keyboard clicks.

Sincerely,

Ryan
Swipe left to delete تمت الإجابة عليه
1 صوت 1 تعليق

Hi,

Something tells me that this question has been already asked before on that forum. I just could not find the right thread. I've just moved from Android to iOS with the iPhone 12, installed my favorite keyboard - SwiftKey.

One thing that I'm missing a lot is the functionality of deleting a word by swiping left to right on the keyboard. Something that I've used "a lot" on Android. Is there a way to enable it on the iOS version?
SwiftKey accessing passwords and other clipboard data تمت الإجابة عليه
0 أصوات 1 تعليق

Hello,

I noticed a couple notifications in iOS 14 about SwiftKey accessing my clipboard that I can't comprehend. It appears to happen sometimes after beginning to edit a textfield in a 3rd party app but also apparently randomly while browsing 3rd party apps.

I find this especially concerning when it happens after copying a password in a password manager. But also in other contexts it should be comprehensible ofc.

Why does this happen? How can I turn this off???
Why SwiftKey hasn't fixed the cursor control issue on non 3D Touch devices yet? تمت الإجابة عليه
1 صوت 9 تعليقات

We came upon non 3D Touch devices as Apple has completely abandoned the technology, bringing haptic feedback. On devices with small screens, such as the iPhone, is easier to handle the lack of cursor control (although iOS native keyboard does the trick very nicely), but it is terrible on the iPad. SwiftKey is, hands down, the smartest keyboard there is - and it's exactly why it is so hard to understand why they didn't come up with a solution.
iPad Air 4 Keyboard Size تمت الإجابة عليه
0 أصوات 2 تعليقات

The keyboard on the brand new iPad Air has but a full inch or so of blank empty space on the left side of the screen. This looks like a bug perhaps. It does this in portrait and landscape modes with the undo bar running the entire width of the screen. This doesn't happen on any other iOS devices I have. Any way to fix this?
I can’t use SwiftKey تمت الإجابة عليه
0 أصوات 1 تعليق

I’ve been using this app for the past two years with no issues. However, earlier today the keyboard just stopped working. I can now only use the default. I updated my phone, reset it three times, and even uninstalled and reinstalled the app. It still won’t work.
Clipboard setting inaccessible in settings تمت الإجابة عليه
0 أصوات 2 تعليقات

In ios 14.01 on iPhone 11 pro going to the SwiftKey settings in the settings app - the view automatically scrolls down hiding the clipboard setting. I've tried using two fingers to hold it down or to pull it down and catch it in the latter part of the rubber band effect. But no dice. I think this is a big of some sort. I hope it's not more nefarious where they're trying to hide the settings.
How do I make special characters appear above each alphabetical letter? تمت الإجابة عليه
2 أصوات 3 تعليقات

Hello, I am french, I just upgraded from an Android Smartphone to an iPhone SE 2020 iOS 12, but I cannot configure my Swiftkey keyboard to display the special characters above each alphabetical letter like I did on Android. . I know that special characters are also accessible by pressing the "123" key then the "+ = #" key if I want to use the underscore "_" for example but it's really not practical, whereas on my Android Swiftkey keyboard, I just have to stay and press the "W" key to make the underscore "_"! Can you help me configure my Swiftkey keyboard on my iPhone SE 2020 iOS 12 as on my Android please. I'm placing a screenshot of my Android Swiftkey keyboard where the special characters above the letters I want to appear on my iPhone Swiftkey keyboard are outlined in red.

Thank you.
Font & size تمت الإجابة عليه
0 أصوات 2 تعليقات

Is there away to make have another font that or make font larger?
Chinese in iOS تمت الإجابة عليه
5 أصوات 2 تعليقات

I'm learning Chinese and Russian and was very happy with the SwiftKey keyboard on my Android phone as I could easily switch between the two keyboards and found them much easier to use than the native keyboard. However, since moving to an iPhone, I'm really disappointed to find that Chinese is not available in the iOS version of SwiftKey. Is there any reason for this?? Are the plans to enable it??

Many thanks for a Swift response.