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    Ryan P

    Hi there,

    I'm sorry, but I am a little confused. Can you try and simplify your issue.

    FYI: You can set a different layout for portrait and a different one for landscape.

     

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    Permanently Deleted User

    Hello Ryan,

    I think what John meant was (correct me if I'm wrong):

    1) In portrait mode John prefers full layout and in landscape mode he prefers the thumb layout, so do I.

    2) As he flips the phone from portrait to landscape, although previously thumb layout had been selected for landscape mode, landscape mode gives him full layout anyway. This is what I experience.

    3) All the above occurs in Swiftkey Beta only. In my case since I can't really notice the difference between Swiftkey & Swiftkey Beta, I have been using Beta only for almost two months now.

    I hope this helps.

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    Permanently Deleted User

    Hi. I have already make similar topic on the previous vip forum. I also use thumb layout in landscape mode, but in the portrait I prefer compact layout. The problem is the same. It change keyboard layout in spite of the set options.

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    Ryan P

    Hello,

    Thanks for clarifying. I was not able to reproduce this. Does this still happen with the latest betas?

     

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    Permanently Deleted User

    Hello Ryan,

    The latest beta fix the problem. It's all good now.

    Thank you.

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    Permanently Deleted User

    Thank you I saw it happen again this morning central US 10:00 am. So hopefully we are good! I will update if needed

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    Permanently Deleted User

    On version 6.5.5.22 the problem is still happening when I change keyboard to Sony Xperia keyboard and then change it back to SwiftKey.

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    Ryan P

    I'm getting mixed reviews here. Is it happening or not?

    There was a new beta patch this morning.

    The current beta version is: 6.5.5.23

    Please make sure you update to this latest version. If the issue is still happening:

    List your:

    • Device make/model/OS version

    Thanks

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    Permanently Deleted User

    On the new beta 6.5.5.23 the issue is still happening. My device is Sony Xperia Z3 Compact with Android 6.0.1.

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    Ryan P

    I was not able to reproduce on a 6.01. Can you please try a fresh install and see if this fixed it.

    A lot of times this can sort out any random bugs. 

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    Permanently Deleted User

    After uninstall and install again problem is still not fixed. Maybe I need to delate folder of this app from my system? But I can not find it.

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    Ryan P

    No, no need for that. Let me dig into this. Thanks for trying the fresh install. 

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    Permanently Deleted User

    Has there been any progress on this issue?  On my tablet, I have it set to thumb view, keypad in middle on landscape mode and just regular keyboard on portrait. 

    When I switch from portrait to landscape, it comes up in regular mode. When I click the line setting button, it shows thumb selected. When I return to screen, thumb has been set. 

     

    Any suggestions? 

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    Ryan P

    The bug report has been compiled. It is still being looked into.

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