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    Alpert

    Hi, 

    Thanks for the feedback.

    As for the punctuation, please read this article. Once you learned that, I am sure you can insert for example exclamation mark much quicker than long-press on numeric 1 key.

    For German language, no matter (DE) or (CH), we have absolutely no access like "long-press on U key to get < symbol". I suggest you to check it again. Long-press on U key gets you number 7 and ü. And, if you have difficulties to get them by long-press, remember that we have "QWERTY EXTENDED layout" for you.

    If you have more questions, please comment below with necessary screenshots.

    Alpert

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    Permanently Deleted User

    I am not interested in your punctuation prediction, why? Because maybe, just MAYBE, I am talking about situations, where I need FAST manual punctuation insertion, for password fields and so on. Give access to add "!" over number field 1 and so on. It makes NO sense, to have the numeric keys not have the normal key layout found on every keyboard on the world, but not in your software.

    About German characters like ü ö ä... you just did not understand anything I was talking about.

    When I long press u, I want the default selection to be ü and not < or anything else. It does not makes sense otherwise. I don't want to long press u and swype over to ü, that's the most annoying thing ever. It makes sense for over symbols, but not for language specific characters like ü ö ä which Germans need to use in lots of words, in a FAST way, and not to have long press AND swype over to select them.

    The extended layout does not make sense either, because it adds unnecessary space to where it wouldn't be neccassary.

  • Avatar
    Subliminal5oh2

    You could always try to turn down the level of time needed for long presses to make it easier to access and in a more timely manner. The reason the optional numerical keyboard doesn't have punctuation on it is because the punctuation most users need is on the keyboard when the secondary keys shift from no numerical bar to a numerical bar. I can include screenshots if that isn't clear enough. The secondary layout doesn't include an exclamation point because it's included in the punctuation slider. Which in our experience over the past years has been quicker and easier than most other things and it allows specialized keys for quicker access without having to switch to a different layout or numerical/symbolic screen. We're sorry that these features seem like flaws to you, but personally, I love the punctuation slider and access to lesser used keys on the front of my keyboard.
    Happy Typing friend!

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    Permanently Deleted User

    It's obvious you don't understand the problem as a non German user, if you don't depend on keys which are horrible to access via Swiftkey. It would be a time investment of a few minutes, to program a toggle option to change this. It doesn't make sense, if you have German QWERTZ and you hold u, a, or o, and the first selection isn't ü, ä and ö. And how badly most important keys like ! and ? is... because you need those keys like 100 times per day in PASSWORD fields, all my passwords have lots of ! in them, and it's just terrible to type them in via SwiftKey. I think I have to look for a replacement for SwiftKey. Btw... I told all my German friends about this and they all agree with me, how weird, huh?

  • Avatar
    Alpert

    Please calm down. If you keep talking like things are not going to work out.

    We're mods, not necessarily German speakers, and sometimes we didn't fully understand what you need, and we need more information to help you, that's why we suggest regular solutions and ask what do you think.

    The layout chose by SwiftKey is based on the feedback of German speaker testers, if the layout is really that bad, it wouldn't pass the early development stage and exists for more than 5 years. This is the first time that we heard about it, very new to us. So please be patient.

    The linked article is not about punctuation predictions. It's about how to insert ! or ? faster. If you have tried the slider mentioned in the article, please give us the feedback of this feature.

    The number raw means to be number raw, not sure which keyboard allows you to long-press and to get punctuations on it. If you find good examples, do share.

    I get what you mean, long-press on u for ü. But do you think visually number 7 is secondary key of U key, however long-press on it to get ü instead of 7 is normal? I am simply asking your opinions, not against your thoughts. Again, no < symbol on long-press U, please check this again.

  • Avatar
    Subliminal5oh2

    As Alpert said above, this has been thoroughly tested throughout most language models available for years, and this would be the first time we've heard of the punctuation slider being difficult to use, most of the feedback I've heard about it is innovative, a very easy way to navigate between multiple options from the same key. I'm not sure that you're using the punctuation slider properly if you find it difficult to use. Also with German selected as a language the umlaut letters aren't hard to use nor navigate to as long as your longpressn length is specified to your liking. This has been tested thoroughly throughout the years that SwiftKey has been used and continually developed. Feel free to submit a feature request for things that you feel need changing, we are just speaking from experience and knowledge about how the keyboard functions and operates.

    Happy Typing my friend, and I truly hope you have a wonderful day.

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    Permanently deleted user

    Hello I am new to SwiftKey and have the same problem.

    I have a new phone and SwiftKey was the default keyboard. I have to say that I never have heard about it before but its a great keyboard. 

    Anyway am german speaker and I have the same problem. All the other phones I had used before and also the standard Android/Google keybord works like you press long a and then there will be ä at the first place same for u and o ( ü, ö ). At SwiftKey for example there is an @ at the a. So when I have to type ä I have to hold the a then there will be @ and ä and I have to swipe to the ä. 

    The SwiftKey is the only keybord I know where the ä, ü, ö isn't at the first place after a holding a u and o.

    And I use the ä way more often than the @. It would be simpler and easier when it would be at the first place after holding a so I don't have to put the finger somewhere else. Hope you could understand me.

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    Permanently Deleted User

    Of course you have the same problem. They dont care to fix it and other issues too. Do it like me, and move to a different keyboard app. They are just English speaking people, and mostly Americans. Those dont understand basic logic and stuff outside of the USA (different languages). If you would ask a German speaking person, they would always tell how important it is to have Ö Ü Ä via quick access, and not behind some characters you never use.

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    Permanently deleted user

    I COMPLETELY agree about the exclamation point and question mark. It's absurd that there is not an option without holding down and sliding over. Whoever did this research is sadly mistaken. Back to Samsung keyboard.

  • Avatar
    r47!

    If this was the first time you heard about it, this might be because users usually don't care about giving feedback if they can simply switch to a similar application (like gboard) also many android users are not  tech-savvy at all, they simply use what they get and don't know they could change something about it.

    Your German speaking tester simply might not have been qualified for this task.

    Please just look at the facts: äöü are as common in the German language as xzq in the english language for example. Would you use a keyboard layout where you  access x, z and q by long pressing a different button and then swipe?

  • Avatar
    MrShunarr

    I also write in the german language. äüö are letters which are used constantly and with the latest swiftkey I have to long press and choose from 7 letters! Truly frustrating. You should have a dedicated layout for german with these letters appearing on the keyboard just as the rest.

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