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    Ryan P

    Please list your SwiftKey version as we have a beta and market version.

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    Permanently Deleted User

    Market version ending in 22 did this on my s8 plus

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    Permanently Deleted User

    6.6.0.22 is my current version on a galaxy S8+

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    Ryan P

    Thanks for the update, we'll be looking into this. 

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    Matt Farrington Smith

    Hi Gerald, David

    Please could you attach a screengrab showing the small keyboard please.

    Also:

    • indicate which notch on the 'Resize' scale you set
    • your screen resolution
    • whether you've changed the screen zoom or font size values in the Display menu

    Matt

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    Permanently Deleted User

    This is the largest size of the keyboard in the maximum resolution (2960x1440) of the Galaxy S8 Plus. It's about half the size it was before the recent update. Thank you so much for your help!

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    Permanently Deleted User

    Here is a shot of my keyboard. I use the maximum size which is shown here. Resolution is WQHD 2960x1440

     

     

     

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    Permanently Deleted User

    Also, no changes to zoom or any other feature. I updated  and when done the keyboard was a third size smaller at least. 

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    Matt Farrington Smith

    Gerald, David - we'll continue this dialog through the Zendesk tickets you raised.

    Cheers

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    Permanently Deleted User

    I am also experiencing this issue. It changed size to smaller even though I have SwiftKey set to the largest size. I need it back how not was because of my large fingers. It changed I suspect as the result of an update. It's damn annoying.

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    Matt Farrington Smith

    Hey Marty,

    Could you quickly send a support request via: https://support.swiftkey.com/hc/en-us/requests/new and attach a screenshot (along with the aforementioned info). Thanks!

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    Permanently Deleted User

    Matt, I am unfamiliar with what a zen desk ticket is. Do we have any updates on this issue?

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    Permanently Deleted User

    I have a smilar issue but mine is too big. Before the most recent update the keyboard was huge, but then an update came and after I reset my phone it was half of the size of what you see on the photo, I liked it small. A week later I restarted my phone and it was back to being huge again. I tried to restart my phone and reinstall the latest update but nothing worked.

    I have build 6.6.1.20 Unfortunately I cannot paste a photo since I don't know how to do that on the galaxy S8 plus. It's currently set at the highest resolution with the keyboard on the smallest size setting.

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    Permanently Deleted User

    Is there a resolution on this? The smaller keyboard under the largest setting on my S8+ is driving me nuts. What version could I down grade to?

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