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    Permanently deleted user

    I did the same, gboard is now much better. The only issue is with disqus forms, where the predictions don't work correctly.

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    Floris Laporte

    Please. Solve this issue! A simple remap of the dot to a space would suffice. Burry it somewhere in the settings for noone to find, but at least let the people who really care about it know. It. Is. So. Terribly. Annoying!

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    Scott Lamers

    I don't understand the complete unwillingness to listen to your users.. I too suffer from hitting the period when I want to hit the space bar.

    PLEASE! PLEASE! PLEASE! Shrink the enter key and the period and make the space at wider.. As a right handed person I am regularly using my right thumb for the space bar..

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    Costyn van Dongen

    Please please please make this an option/setting to remove the period. I have actually used it maybe on purpose once or twice. Double space gives me a nice period. If I need a comma or something else, I grab it from punctuation. Please fix this!

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    Mohammed Rafi

    I too had this issue... It was annoying... I tried to remove the emoji dedicated button and issue got resolved almost (98%).. I am not facing this issue but have to see for some more time.. I used to prefer Gboard and Chroma for the layout as they feel really easy to type..

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    MCKevin87

    This has been driving me. Nuts for ages now. Finding this post was a big eye opener. The responses of this ryan character too. Just listen to your damn users. Im officially out. Fk swiftkey. Gboard it. Is.

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    Jeff nakhaie

    Also happening with my lgv20, had a galaxy s6 and happened all the time, my wife had a pixel and now has a pixel 2.  We both consistently hit the period key instead of the spacebar.  What every user here is requesting, is to have an option to remove the period key.  I dont understand why that would be so hard to do. This forum is over a year old and nothing has been done about this.  People are going to start to chose other keyboards if nobody takes action. 

     

    Also both of us have the emoji key turned off. 

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    Permanently deleted user

    It's a straight choice between what annoys you most - poor predictions, or hitting ....... every 10 seconds. For me it's the predictions, as Swiftkey's predictions are the best, no question. But how annoying knowing you don't really have much choice but to stick with this annoying 'glitch' with Swiftkey.

    They're clearly not bothered though and don't see a hundred or so complaints as enough to warrant change. 

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    Matthew Greco

    This wasn't an issue for me till i upgraded phones recently. Going to have to try out different keyboards now. This is beyond annoying. 

     

    On  a Pixel 2 XL now

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    Mack T

    It's useless guys, Swiftkey was bought by Microsoft, no one cares anymore about this anymore. Once it's acquired by a big company, the soul and passion is lost, this is why after 2 years of people reporting this, no one listens.

    Time to switch to another product.

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    Antony Harrison

    Please fix this issue, It's absolutely ridiculous there's no option to stop this happening all the time. 

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    Ralph Otto

    Swiftkey, are you guys even picking this up?!?
    Its beyond frustrating having to edit a text afterwards to remove full stops!
    Double tapping the space already gives you a [.] so why cant we remove the [.]!?
    Are there any replacement apps you could recommend?  

     

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    Kevin Gill

    Bit annoying, but I found the same problem with gboard and it didn't have quite the predictive power as SwiftKey.

    Has anyone had any success with other keyboard apps?

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    Jeff nakhaie

    I have a ticket opened for the developers and nobody has even looked at it.  My next step is to comment whenever they release a new post on instagram and youtube with this forum url in their comment section.  If we all reply to or like my comments maybe then they will notice.  Below is the youtube video that I recently commented to. 
    https://www.youtube.com/watch?v=bQu904BuP1Q

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    Antony Harrison

    Removing the dedicated emoji key has pretty much solved this issue for me.

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    b1gdan plays

    Antony this has worked for me also. It isn't ideal but it's a fix and just move the emoji to the end button with a long press

     

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    Ramiroquai

    I have this problem several moths ago, after an update. I was looking for a new keyboard, but I love this keyboard. It's very annoying this issue, and I was looking for a soliton, but nothing solves the problem. Only disappear the point keyboard or enlarge a bit the space bar. Very sad this feedback, cuz nobody hear us. :(

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    Leonardo Ramirez

    So, that's it for me. Good bye SwiftKey. It's a cool app but this is extremely annoying and they don’t seem to be interested in fixing the problem. We had a good run.

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    Dick Stone

    I've had it with. SwiftKey as well. This issue is so terribly. Frustrating!

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    Janek Gumieniak

    This is about as blatant you can get with not giving a darn about your user. People have been raising this issue for over a year. (hint: that's what our sentences end up looking like when you have the emoji key enabled --->)There. Really. Is. No. Excuse, development wise to make this configurable. Just give us the option to have an assymetric layout and get rid of the full period key. 

    If it wasn't for the multi-language support this would be the first app I would exorcise of every single mobile device I own.

    It's sad that lack of real competition is the only thing keeping a user here...

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    Leonardo Matute

    If you are still using the app and not removing it from the phone then you are part of the problem. Until they see a drop in users they will not attempt to fix this issue.

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    Permanently deleted user

    Gave up and went with Gboard. Haven't looked back. (Except for the emoji prediction). oh well.

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    Janek Gumieniak

    @Leonardo - in my view of the world I'd rather have a company listen to multiple, multiple suggestions of its customer base, than force that customer population to go into boycott mode... aaaand then there's reality (that reality probably meaning Gboard as RW suggests). What makes it even worse is this didn't use to be a problem. It's just their take on the emoji key that created this mess.

    What really puzzles me is why they are being so opposed to making this a configurable thing - either someone made a very bad software engineering decision a while back and there's no easy way out of that corner or they are true believers in "thou shalt not have optionality in thine keyboard layouts". Not sure which is worse...

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    Leonardo Matute

    @Jamek - in my view of the world I rather have that same company, however when such a company does not listen to such a feedback for more than a year my only options are, to keep supporting this product and developers than simply does not listen to their customer (Specially when is such a simple fix) or to decide to use my power as consumer and not support it anymore, it's not "boycott mode", it's simple economics. We tried the feedback route, It's time to make a stronger point 

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    Jamie Oram

    I had this same issue but I have solved mine by turning off 'Quick Period'.

    I didn't realise I was double tapping the spacebar, I was convinced I was hitting the period button and it was incredibly annoying!

    If you are having this issue, it might not fix it but I would recommend turning off 'Quick Period' and seeing if it helps?

    Jamie

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    Gavin Mulhall

    Seriously not a fix for this yet? Just a simple option to remove the period in the settings. You already have double pressing space for a full stop. Why be so obstinate and show such lack of care for your customers? It. Is. So. Painful.

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    Ryan P

    Hello everyone, 

    I understand this issue has been very very frustrating for the past year or so. I do have some good news. We do have some work underway to combat this issue. 

    We will not be removing the period key. What we will be doing is testing different sizes of the period key as well as comparing the size of the period key to main competitors and run some tests. 

    We will be sure to update this thread when we know more. 

    Thanks for your time and patience.

    Ryan, SwiftKey Community Manager

     

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    Ginzo Milani

    "all we care about is our competition and not a simple toggle button so piss off. You don't like it so bad fine we will resize it an unnoticeable amount" c'mon.

     

    I stopped using SwiftKey but have email notifications for this thread, this is a joke. What a couple of years and user feedback isn't enough for you but competition is a good feedback??? 

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    Jason Giles

    Thank you for the update Ryan. I have tried many different keyboards in an effort to get around this issue and I find that I am the most accurate using SwiftKey so I don't really have any other options. I appreciate you guys looking into this.

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    Permanently deleted user

    Ryan P: too bad. I switched back to gboard which is much better for this, and never looked back.

     

    The only way to solve this problem would be giving an option to users to remove "period key", but I see that you don't like to give options to users.

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