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    Permanently deleted user

    That's great news Ryan. It is soooooo annoying even more so since switching from the S8 to S9 for. Some reason. Whether it will make a difference resizing the key or not I don't know and I'd be willing to help test it for you to compare, but would there ever be an option for a single. Completely different keyboard? For us to have the option of a keyboard without a period key?

     

    NB: Two instances of a period hit in that message alone. Happens EVERY time. 

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    Ryan P

    Hi Mark,

    Anything is possible with software, as it stands, there are no plans to remove the period key or make it a setting. It's quite an import key to have on a keyboard.

    Once this is fixed, I suspect everyone will go back to not hating the period key as they do right now. 

    I appreciate you willing to test. We won't be running any private tests at this time, it'll most likely happen via the beta app in controlled groups. 

     

     

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    Permanently deleted user

    So you are going to test it with those that didn't have an issue instead of those that had issues for years?

    Good plan!

    GBoard is working flawlessly!!!!

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    Permanently deleted user

    Ryan: having an OPTION is always better than NOT having it. It's like saying that you prefer having only meat at lunch, instead of being able to choose. This vision is dumb to say the least and I can't believe you are talking seriously.

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    Permanently deleted user

    Let's hope so Ryan. It is strange how some users experience the problem and others don't. My partner for instance never has any issues, yet it happens to me often.

    On the face of it you could say it's user error on my part, but it NEVER happens on any other keyboard so is somewhat strange.

    I'm looking forward to seeing the new format as SwiftKey is still miles above the rest and I refuse to believe that people genuinely think Gboard is better. The predictions are shocking.

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    Gareth Parkman

    Come on please give us an option to remove the period key!!!

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    Matthew Greco

    This is so silly. Just give us the option to remove the period key. It's a simple fix.

    Swiftkey really is a great keyboard but this lack of awareness by the SwiftKey development team scary.

    I'll be using gboard until you get rid of the period.

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    Arthur Pliaconis

    I support this as well! Widen the space bar. I keep hitting the period inadvertently (of which I will leave every accidental period in my post on purpose.) changing the size only. Makes the keys taller, not wider. Plus in the new Android OS on Pixel 3, the home button is gone and swiping near the space bar causes the apps to change

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    Janek Gumieniak

    Gone win gboard and never looked back...

    ...Well, other than a bunch of notifications that this thread is still alive and well... I really understand authors want so swear by some UX principles, and that's admirable, just seems they chose the wrong ones. Or maybe a whole bunch of us are just using it wrong? 

    @Mark Chapman - yes, in general, gboard predictions aren't as good. Still for me, typing mostly a mixture of 2 languages (English and Polish) SwiftKey was getting confused over time. With gboard it's almost on-par. Minus. The. Worst. Issue. Ever. So, really, choosing the lesser of two evils.

     

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    gregster230

    Literally just uninstalled this app - i went from Iphone and love the keyboard to Pixel 3 and didn't like G board so tried Swift key and that damn period is ridiculous.  Its like I go back and erase 3 periods every sentence and it still can't figure out i don't want periods all through the sentence. make the space bar wider and the period smaller.  Or just get rid of it - so simple yet clearly they dont' care about the customer.  I'm out - back to G board.  I suggest people here do the same.

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    Benjamin Heist

    By default SwiftKey's size is set to "medium" on my device.

     

    Although counter-intuitive, I have found that setting swiftkey size to the smallest actually moves the bounds of the space bar enough that I don't get nearly as much "accidental. Christopher. Walken. Talkin'"

    Way more reliable space-barring.

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    ricardo pereira

    +1 changed to Gboard.

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    Permanently deleted user

    I have tried Smallest & small.   They made my typing accuracy worse and didn't remove the accidental period presses.

    I now have on large and that has reduced the period presses but not removed them.

    We are now 6 pages in and multiple other threads with the same problem.

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    Simon Yost

    @Ryan P, Please listen to the user community.  Please give us the option to remove ht period key if we want.  This is obviously an issue for a lot of people , me included.  It is so frustrating having to go back through all my messages and remove the period all the time.  

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    Janek Gumieniak

    @Simon Yost, on the borderline of trolling this thread I'd repeat "give up". The god(s) of keyboard UX know better what is best for you. If your typing skills do not ascend to the plane of compatibility with Swiftkey you should seek your unworthy luck elsewhere...

    I'd normally refrain from this level of sarcasm (especially having move on and being happy), but the altruistic part of me keeps thinking that this testimony (this whole thread) to. total. arrogance. in. face. of. faulty. UX. will one day become a case study for how not to handle customer feedback.

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    Kurt Brendley

    Please give us the ability to widen the space bar and remove the full stop button!! This thread has been going on for a year now!

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    Steve Chaffins

    I too support this. I am. Nearly a day away from switching if I cant. Get used to this.

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    Benjamin Heist

    One other thing to try is to set the "Layout" to "Compact"

     

    This might help because it's trying to hit the space bar with your thumb that causes you to hit the "." instead.

     

    "Compact" moves everything closer to the edge of the screen, and reduces the distance your thumb has to reach to the space bar

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    Jeff nakhaie

    @Ryan P where are we at with this timeline of a supposed fix? Should not take. This. Long for a simple software update. And no. I'm not. Going. To fix this sentence either.

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    David Walker

    I'm out. Moving to gboard until this is resolved. I thought it was me but seems a lot of people have this issue. Listen to your users.

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    ATX

    I'm out too, gboard is the alternative.

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    Kurt Brendley

    I cannot stress this enough, please allow us to move the period (full stop) button! 

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    Callum Solo

    Unistalling SwiftKeys from my new phone because of this issue. Well done.

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    PjotterIsme

    I've used swiftkey for as long as I can remember, but for a long time I'm constantly hitting the period key. Thought I'd look it up, and here I am. Created an account here, just to let SwiftKey know how frustrated I am. Not that I think it matters much to them. It's especially disturbing to see that SwiftKey is aware of the problem, but refuses to create a decent solution, and how long it takes them to do anything at all. I'm going to try out Gboard. Won't be advising SwiftKey any longer. A shame after all those years.

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    Christopher Erk

    Like many others, searched google for a solution only to be met with disappointment.

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    John M

    Irritating to find that there still isn't a solution. To this. I thinks I'm going to have to go back to Google keyboard despite it not being as good in other respects.
    Surprisingly the problem. Has only occurred a couple of times in this message!

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    Jessie Sasser

    Ahh. Well it's been a great several years. You guys have gotten so much right but I reached my limit today. After reading all this and seeing that you still have not done anything about it nor have any plans to do anything about it I am officially on the search for a new keyboard. Email me if you get this crap fixed................

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    Arthur Pliaconis

    After YEARS with Swiftkey, since they were a Beta, and helped spur the enhancements of other keyboards, I finally had to leave. For good. I no longer have the periods. popping. up. everywhere. They are so blind to not listen to the hundreds of comments where probably thousands more are actually affected too. I hope they smarten up, GBoard is where its at!

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    Asher Seonia

    Glad to see I'm not the only one with the issue, but how is this not resolved yet?? I ended up switching to chrooma cause this was so bad. The chrooma suggestions/autocorrect is not as good but better than hitting the period all the time.

     

    Edit: No one is asking to completely remove the period from the keyboard, rather just put in on the second page or not right next to the space bar. 

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    Lindell Harry

    Used SwiftKey for years, updating from s8+ to s10+ I constantly. Hit. The. Period. Key instead of space bar. Finally got round to Googling to see if I can find a fix and see that people have been complaining about this for 2 years and it still hasn't been fixed. Also see some other suggestions that gboard is better so sad to say SwiftKey will be removed and gboard used as a replacement. Please fix this for your own sake SwiftKey it's really annoying!

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