• Offizieller Kommentar
    Avatar
    Alpert

    Because certain apps (eg, Samsung SMS) do not support GIF function properly, SwiftKey beta has made the change of sharing GIF through links in these apps. 

    Aktionen für Kommentare Permalink
  • Avatar
    Alpert

    Which beta version are you using?

    Mine is 6.6.8.28, it works fine.

    Please attach following info:

    • SwiftKey version #
    • Android version #
    • Phone model
    • In which app SwiftKey has problem? And its version #
    • Steps to reproduce
    • Video clip may speak better in some cases

    Thanks

    0
    Aktionen für Kommentare Permalink
  • Avatar
    M Tell (tsells)

    Android 7.1.1 on Samsung Note8 using Samsung stock messaging app. SwiftKey Beta version 6.6.8.28 now has the GIF problem. No problem before the update. And I have no problem in Swiftkey version 6.6.6.26.

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Alpert

    Have you tried a reinstall?

    0
    Aktionen für Kommentare Permalink
  • Avatar
    M Tell (tsells)

    I just uninstalled and then reinstalled. It's still the same. When I select a GIF on the regular SwiftKey keyboard all works fine. When I select a GIF on the Beta keyboard I get this link listed instead of the actual GIF :
    https://media.giphy.com/media/ZqlvCTNHpqrio/giphy.gif

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Alpert

    OK, thanks for the try.

    Can you share the version number of Samsung stock SMS app? 

    0
    Aktionen für Kommentare Permalink
  • Avatar
    M Tell (tsells)

    Stock messaging app version is 4.3.00.29

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Alpert

    Thank you. I'll share the info to the mod team.

    0
    Aktionen für Kommentare Permalink
  • Avatar
    M Tell (tsells)

    Why does the regular version of SwiftKey work perfectly, while the Beta version uses a link for the GIF?

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Alpert

    The regular version does not work perfectly. Perhaps on your device, but we received a large amount of complain.

    Do notice the beta version has more recent changes, as its name: beta version.

    0
    Aktionen für Kommentare Permalink
  • Avatar
    M Tell (tsells)

    OK. Thanks for your replies. I will use the regular version then.
    Hopefully SwiftKey can get the updated version working perfectly.

    0
    Aktionen für Kommentare Permalink
  • Avatar
    Joshua Altamos

    I have the regular version of swift key not the beta. Tonight my app updated and now my gif doesn't work just puts the link instead of the image. The version before this one worked flawless how do I go back to the last version.? So it will work again. I use the gif quite often and now people have to click the link instead for instantly seeing the gif. It worked great before this new update. Samsung galaxy s6. Like i said nothing else has changed but your app just updated about an hrs ago and now they don't work. 

    1
    Aktionen für Kommentare Permalink

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.