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    Alpert

    Can you provide more info:

    • SwiftKey version #
    • Phone model
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    Permanently deleted user

    I am experiencing the same problem.
    SwiftKey version: 6.7.0.18
    Phone model: Samsung Galaxy S8+
    Running on Android 8 Oreo, Samsung experience 9.

    Can't use most of the themes. Only like 3 or 4. I select a new theme and pop ups the same theme. If I try it more times, it crashes and the keyboard does not appear again. Must un install and install again. Please fix.

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    Permanently deleted user

    Galaxy s8 unlocked Android 8 beta using SwiftKey beta and normal

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    Permanently deleted user

    Double post sorry the theme I'm groping to use is minimal dark blue

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    Permanently deleted user

    Oreo Beta 2 is now out and downloaded, yet I still have the same problem.

    Is any progress being made on fixing this issue? I realise it's a beta, but Oreo will be released officially in the not too distant future.

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    Alpert

    Hi,

    We're looking into this problem. 

    Is it only in Samsung Oreo beta?

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    Permanently deleted user

    Yes only beta 1 and 2

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    Permanently deleted user

    I second this.

    I just installed the latest beta of Android Oreo on my S8+, and I can download skins, but they can't be applied.

    S8+ Android Oreo beta 2.

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    Permanently deleted user

    Having same issue, S8 Oreo Beta 2 on swiftkey 6.7.2.20

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    Permanently deleted user

    I'm now on Beta 3 and the problem persists ie, themes are downloading but won't apply/load.

    I'm currently downloading Beta 4 and hope this is fixed.

    EDIT

    Still not fixed in Beta 4.

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    Permanently deleted user

    Verizon Samsung Galaxy S8

    Android 8.0 Oreo, Beta 5

    Samsung Experience 9.0 (January 2018 update)

    Swiftkey 6.7.4.31

    Same problem, I try to download other themes and they won't take on my keyboard. I can only use the stock High Contrast, Dark, and Light themes. When I close the app and come back to the themes page, it says my themes are not downloaded (Vivid Ice, Vivid Ladybug, Vivid Beach, etc.)

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    Ryan P

    Hello all, 

    We have a fix in the works for this. Should be coming out in our latest beta (very soon).

    So keep an eye out for it. 

    Thanks for being patient with us while we got this sorted. 

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    Permanently deleted user

    That would be most welcome!
    Thanks.

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    Permanently deleted user

    That update worked for me. I switched to Oreo beta from Samsung this week, and swiftkey crashed every time. Found this thread and switched to swiftkey beta, and all is well again. Thanks a lot! Didn't realize how much I depend on this app everyday. 🍻

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    Permanently deleted user

    I also reinstalled Swiftkey Beta for the fifth time and finally themes now work on Oreo Beta 6.

    I'm very glad this has been sorted out, so many thanks.

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    Ryan P

    As mentioned, we fixed this in the latest beta. It will be coming to the market app soon.

    Cheers,

    Ryan

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