Keyboard completely gone after update!
Hello everyone, hello SwiftKey-Support-Team (If it exists - no direct support option? Are the users supposed to help themselves?!)
Today I updated several apps on my Android 9 Huawei Mate 20 Pro, among them also the SwiftKey application. After this update my keyboard was gone, completely. Unfortunately I had the great idea that this could be solved by restarting my phone. But after the restart, when asked for the password (the entering of the pin worked fine; there was a numpad) there was and is no keyboard to enter anyting. i.e. the password.
This issue renders my whole device useless. In addition I have no clue on how to solve this and even if I did, I wouldn't be able to access my phone in any way (I think? Because even a connection to a computer would be denied without allowing USB debugging... Am I right?) - e.g. update SwiftKey again.
This situation is very concering and I expect a "swift" answer and solution by the SwiftKey-Company and/or Microsoft. This is not acceptable. :( - It's incredible that there is absolutly no possibility to contact SwiftKey directly, or am I mistaken?
Any community help is greatly appreciated also. :) Many thanks.
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