• Offizieller Kommentar
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    Alpert

    Hello,

    I want to bring you guys the official statement:

    • Microsoft is committed to protecting our customers’ privacy and providing the tools and resources that help put them in control of their data. It is a priority for Microsoft to ensure that all our products and services comply with applicable law. - A Microsoft Spokesperson.
    • We’ve removed the option to personalize from Google services and are compliant with their updated User Data Policy.
    • SwiftKey Keyboard learns the words and phrases that matter to a user as they type and uses this to personalize the user’s language model appropriately. This excludes sensitive information such as passwords and credit card numbers.

    So normally we should have no problem to continue login in or sign up with Google account, but as the statement above said, SwiftKey can no longer personalize your dictionary from Google Plus or Gmail.

    Alpert

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    Nick Sumer

    Got the same email. Are we going to lose our stored data?

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    Paul Fearn

    I got this email too. If I log in with Microsoft instead of Google will I lose all my data?

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    Renekronseder

    Same here, habe ebenfalls diese E-Mail bekommen.

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    Rusty Bloomquist

    I hope someone gives us some answers. I'd hate to go back to my Samsung Keyboard!

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    Neil Woods

    I wouldn't worry too much about it. Google has made some changes to their privacy policy, making it mandatory that the developers of Swiftkey (and some other apps) need to get themselves verified before July 15th. I expect these developers will want to comply, otherwise they risk losing their customers.  That's my take on it anyway. See https://myaccount.google.com/security and look at apps given third-party access. 

     

     

     

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    Peter Philippson

    Actually, it does seem to have made a difference. On my SwiftKey Account menu, there is no 'Personalisation' item. Presumably the data protection issue is about Personalisation.

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    Joan

    I too received this message yesterday. I don't understand what it is that Google is objecting to in SwiftKey, nor whether SwiftKey is going to address this issue successfully before the July 15 deadline. I tried to take a look at my SwiftKey account to see what might be at issue, but I was asked to sign in, and I don't have a clue what my username and password might be. I had a heck of a time getting (back?) onto this forum. I have information stored about login info for SwiftKey Forum (old), Swiftkey Forum (new), SwiftKey VIP, and SwiftKey Insiders. None of that was accepted to post here. Eventually, I managed to be allowed to reset a password. But that's just here, not on my SwiftKey Beta app. I don't recall ever having a username and password for that (which I use on my tablet), nor for the non-beta version that I have on my phone. 

    I'm quite worried that after July 15, I won't be able to use my SwiftKey keyboard on anything related to Google, especially Gmail.

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    Joan

    Thanks, Alpert, for the "official comment."  I find it somewhat strange that Microsoft is worried about my privacy, since the use of SwiftKey to learn from my Gmail messages was optional, something I had to select, not something that happened without my knowledge and permission.  Moreover, it's especially strange that Google is worried about my privacy, since its Gmail app reads ALL my messages! 

    However, I'm perfectly happy to NOT have SwiftKey learn from my Gmail messages, as long as I can continue to use SwiftKey in Gmail. My fear was that my using SwiftKey would not be permitted in Gmail. (As for Google Plus, I thought Google killed that off not long ago. Not that I care. I stopped using it years ago.)

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    Alpert

    Hi Joan, 

    Personally, I believe Microsoft release this statement because:

    after reading some news articles about this "SwiftKey won't be able to access Google service" report, what those articles try to say is that "Microsoft no longer has the access to Google because Google has changed the privacy API, thus Microsoft is not qualified for protecting users' privacy". So to me, Microsoft's statement makes sense. 

    I wanted to say more about this but my opinion will perhaps be biased. Do feel free to discuss, I'll take notes for further forum user feedback.

    Alpert

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    Joan

    Thanks, Alpert, for the follow-up message.  I'm not sure why Google changed the privacy API and why Microsoft doesn't have access to the new one, so I'm still somewhat confused about the situation. However, what I'm most concerned about is whether or not I will be able to use SwiftKey when I write messages in Gmail. I don't really care whether SwiftKey is able to "learn" from these messages. It already does an impressive job of anticipating what I want to say, and it will continue to have other sources of information from which it can learn. So as long as I can still use SwiftKey in Gmail (and any other Google apps I may use), I'm content.  It would be good, however, if Google sent another message to all the people to whom it sent the original one, this time assuring us that we can still use SwiftKey, but it will no longer "learn" from my Gmail messages.

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