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    Ondřej Zderadička

    I have completely the same issue. New device, I am (finally!!!!!!) logged in (which was a nightmare connected with tens and tens of attempts), but no sync is done, although I see my data on the webpage. Moreover I found out that "Pesonalization" tab is completely missing, therefore I cannot force Swiftkey to learn from Gmail or FB and apparently have to do everything again.. I mean come on, it was chosen as Android default keyboard, I am using that for years and now it seems to be lost. Pretty good job done here. Not most important issue I've ever dealt with, but pretty annoying one for sure.

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    Kent Ross

    I have a bunch of years of typing data on my account, and it appears to download a lot of data when I sign in and sync... but none of my saved words actually appear. Not even really obvious ones that are visible in my personal dictionary on the site when logged in.

    This is on a fresh s10+; pretty disappointing.

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    R Seary

    Exactly the same experience as Kent Ross. The untrained SwiftKey is really disappointing in comparison to it on my previous s7e.

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    David Erlenbusch

    Yes upgraded to Note 10+.
    Very disappointing to have to start all over again.
    Can be simply resloved with a "Data Import" function.
    I have my data exported. Just need to import and be done!

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