How can I contact Swiftkey Keyboard Tech Support directly?

How can I contact Swiftkey Keyboard Tech Support directly? I have been asking for a button to force the Swiftkey Keyboard to display even when I'm using an external keyboard. My External Keyboard failed to work, and I basically had to wait forever for the Swiftkey Keyboard to display. A button in the Swiftkey Keyboard Toolbars that could have forced the virtual to open would have cut the wait to nearly nothing, and allowed me to continue my typing with no wait. Having this button in the toolbar would have allowed me to continue to type, or when the Virtual Keyboard fails to open on its own. Could be used to cause my device to display the Virtual Keyboard to display when an external Keyboard isn't working properly, or connected. Please place a floating Keyboard ICON on all screens,and in the Virtual Keyboards toolbar that often still displays even when the Virtual Keyboard doesn't for one, or more reasons!.!!!