I'm struggling here to transfer from my Samsung 6 to the new Samsung 8 with all my predictions from the old phone. First I did a backup sync on my old phone, and then did a backup sync on my new S8. Nothing happened. Do I need to delete the app on my old phone? Dose anyone have an answer.
I will say that the tech support is very weak in regards to the response time, and information. I'm surprised being a Microsoft owned product that they don't offer better support as I have been waiting more than three days for my answer.
Thanks for your response