Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

SwiftKey Q&A: Week 1 - Cursor Control Angeheftet Angesagt
0 Stimmen 14 Kommentare

We recently brought Cursor Control to your Microsoft SwiftKey Keyboard for Android. This much-requested feature had previously only ever been available on iOS.

If you haven't tried it out you can do so by tapping & holding your spacebar to move the cursor.

If you use multiple languages, cursor control will need to be turned on first; this setting can be found in your ‘Typing’ menu.

Make yourself heard!

We'd love to know what you think. This is YOUR opportunity to help us shape the future of Cursor Control, e.g. is it useful? Does it work as you expect? Could it be improved? Do you love/hate it?
Whatever your opinion, we will take all feedback seriously.

Click here to record and submit your video response (60 seconds max).

Your responses will only be viewed by Microsoft. For details about how Flipgrid treats your data please refer to Flipgrid - Terms of Use.

Matt - SwiftKey Community Lead
How to submit a Feature Request And/Or Ask a Question Angeheftet
10 Stimmen 37 Kommentare
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
Latest update issue
0 Stimmen 1 Kommentar

After latest update of swiftkey on playstore, it crashes frequently.any of you facing the same issue?
Double ampersand &
0 Stimmen 1 Kommentar

I've highlighted the issue. There is a key to go to another screen for the ampersand, yet the ampersand is on the same screen.
Swift key spelling is terrible!
0 Stimmen 3 Kommentare

Please work on getting the spelling to work correctly! 2 very annoying issues that don't happen with the competition. 1. There are many words that don't give a suggestion until you are 95% done typing the word. (like "consistency") 2. Why on earth can't there be structure/consistency for the suggestions? There are times where the incorrect spelling could be on the right, left or middle. Others it's the correct spelling: one word is in the middle, the next it's on the left, etc. This is infuriating and also makes u think you're making a spelling mistake when you're not! Can you not just have correct spelling always on left and suggestions on middle/right?
How do I establish choice emoji predictions, and stop the trip-wire emoji "unlearn" from removing my favorite emoji predictions, as it malfunctions blatantly stressing me cruelly as the "yes" or "no" malfunctions and removes emoji anyway!!! HELP!!
0 Stimmen 1 Kommentar

In the middle of texting happily, while I tap accepting a specific heart, the system "trip wires" and goes spontaneously ahead and asks me if I want to remove the emoji from the learned list, and upon the "yes" and "no" option, doesn't give me the time needed to reply with my choice, and cruelly goes ahead, and before I even know it, it blatantly says :"learned word (or emoji) is now removed from the list", without even giving me the chance to go back!! 😢 😭 and I loose the choice emoji prediction, and no way of re-teaching my choice prediction!!!! Please help me reteach my choice predictions, and stop the very swift "trip wire" removal of my preferred emoji predictions!!! Please note that I have searched and searched and searched, but there are NO tutorials for this problem, and anyway, the trip wiring problem seems to be a UI failure or malfunction making it extremely user-unfriendly for persons with disabilities or if high age. I feel that this is absolutely a malfunction problem that needs software engineers to correct, and a clear cut way to relearn and re-establish the cruelly removed emoji, as the system "trip wires" and in a matter of split seconds takes it for granted that the emoji has to be removed without my permission!!!!!! It doesn't even accept a "no" for an answer, and leaves me without the choice emoji, and NO INDICATED WAY to re-establish the choice emoji. It clearly malfunctions and does not even listen to a "no" for an answer, but just goes ahead and removes the emoji anyway, like a runaway train with no brakes!! Please help me also with the re-learning process so I could quickly re-establish my lost emoji!!! PLEASE HELP!! NO TUTORIALS HAVE BEEN ABLE TO ADDRESS THIS MALFUNCTION!! Gbu!!
Use SwiftKey with Teams Android App
0 Stimmen 3 Kommentare

I have SwiftKey selected as my default keyboard on my android phone. When I go into teams and chat the keyboard is the stock teams keyboard and does not behave like SwiftKey. Is there a way to use SwiftKey while using the teams android app? I can not find the option within the app.
Auto-correct not as good as it used to br
0 Stimmen 2 Kommentare

Auto-correct let's SO MUCH stuff get by it these days... I type quickly and have big fingers, so rely on auto-correct to make that scenario work for me. 'Lately' (months, at least), it hasn't been doing as good of a job as it used to. I'm so frustrated that I'm finally appealing to the dev team. Do you actually read this stuff? Will be shopping for a better solution soon. Been using SwiftKey for many years, but it's not meeting my needs as well as it used to...
El teclado se ejecuta pero no se ven las letras
0 Stimmen 1 Kommentar

Instalé el teclado en android 11 y abre la aplicación pero no se ven ;as letras, sólo la barra superior de predicción de palabras. Además se demora mucho al querer escribir, como que se traba la aplicación. Qué debería hacer para que se muestre todo el teclado? Equipo: Red Magic 6R, Android 11, pais Colombia (57).
How do I make my own themed keyboard dark mode?
0 Stimmen 1 Kommentar

I re-downloaded SwiftKey and my keys used to appear darker than my custome wallpaper, now it's lighter like my SwiftKey keyboard changed to light mode?
Suggestions for toggle options
0 Stimmen 1 Kommentar

I have skme gripes that my only option to produce these results is to switch to a different keyboard. Here are some options that should be added: When you select a period "." to enter in a decimal number it wont auto snap to the previous word. Example: I made. 54% progress instead of. 9% Another suggestion is to remove certain saved words. I don't need the app auto correcting my correct words to a spelling error I made way too many time. Example, 8n instead of in. Another suggestion, remove the deleting of spaces at the end of the sentence after pressing the return key. In certain apps like reddit if you press the return key to go to a new line it will delete an extra space at the end of the previous line. This causes issues when an app determines a new line based on whether or not there is a space at the end of the last word. Because all are removed, it will be seen as not putting a space or an end line and it will just concat the first word of the next paragraph to the previous word. This may be app specific since it only applies when new line using the return key is not seen as a character. But removing a ton of spaces requires me to mash the space bar 3 or 4 times to make sure there are spaces at the end.
I hate automatic space insertion and deletion.
1 Stimme 0 Kommentare

People have asked for a a toggle tp shut off automatic space insertion and deletion. I had a glimmer of hope when Microsoft took over, but for some reason they stubbornly refuse to give us control to disable autospace.
CAPITALS Changing to lowecase
-1 Stimmen 1 Kommentar

Why is Swiftkey changing a word in ALL CAPITALS to a first letter Capitalisation. It never used to do this, and I can't find anything in settings. Oh why was this once wonderful app sold to Microsoft so they could screw it up.
Nueva característica
0 Stimmen 0 Kommentare

Por favor agreguen más sonidos a los que ya tiene el teclado ya que estos cansan y desde hace tiempo está característica no la han mejorado con nuevos sonidos. Muchas gracias.
Keep getting autocorrected in one of the most commonly used words
1 Stimme 3 Kommentare

This is gone on long enough. I correctly type No, and swiftkey will either correct this to Jo or KO.

I have long-pressed Jo and asked it to never predict it again.

Checked data.swiftkey.com and it is NOT there.

Have English, Spanish and Portuguese as my languages and in all three of them "no" is an extremely common word, and "Jo" means absolutely jack shit. I'm getting sick of this. Swiftkey didn't use to be this stupid before the Microsoft purchase.

Samsung S10e

Version 7.8.5.6

Android 11, Samsung One UI 3.1
New device, app missing in list
2 Stimmen 1 Kommentar

I got a new Android phone and used the SmartSwitch function to copy my apps to the new phone. I can choose (and use) SwiftKey, BUT it is not showing up in the list of applications. If I go to the Play store, I only get one button, to "uninstall all updates for this Android system app", but there is no Open button. I have already spent quite some time configuring the keyboard so I would rather not uninstall/reinstall the app... How can I get it to appear in the app list again?
文字変換時に単語の間にスペースが自動挿入される機能は不要
0 Stimmen 0 Kommentare

日本語で文章入力する際に、単語と単語の間や単語と助詞の間にスペースが入る。

英文では単語の後にスペースを入れることが必要ですが、日本語の時にはこの機能は不要です。

この機能の削除をお願いします。

--

When entering sentences in Japanese, there are spaces between words and between words and particles. In English, it is necessary to put a space after the word, but in Japanese, this function is not necessary. Please remove this function.
Kasuje poprzedni tekst na Messengera pisząc głosowo
0 Stimmen 1 Kommentar

Dlaczego kasuje wcześniejsze teksty podane na klawiaturze głosowo na Messengera. Pierwsze wypowiedziane zdanie się pokazuje na Messenger natomiast dalsze wypowiadanie słów kasują całość jeszcze dodatkowo nie pokazuje się kompletnie na czacie... Znika pierwsze zdanie z czatu i drugie zdanie wypowiedzenie również znika z czatu Messenger...
LG V60 Manage stall blacken crashes
0 Stimmen 1 Kommentar

I click on clipboard then click on manager to re-edit it start to load a long stall with blackness then crash. App using latest updates along with OS A11. 😬
Смена темы
0 Stimmen 1 Kommentar

Как скачать темы??? Нажимаю загрузить, и идёт вечная загрузка и тема не скачивается!!! Попробовал со стабильным WiFi и Мобильным Интернетом, толку ноль. Перезагружал телефон, бестолку.
Deleted personalized dictionary backup - still being offered non-words
3 Stimmen 1 Kommentar

For example, "Ha e" is still being suggested (a mistype of "have"), after three times deleting my personal dictionary. I want these non-words removed! They should have never been learned in the first place.
Clipboard not saving any clips
0 Stimmen 1 Kommentar

Hi. I need urgent help. SwiftKey isn't saving anything on its clipboard. I can copy, cut, and paste one thing at a time, but nothing will be listed on the clipboard. See this idiosycrancy on Google Chrome: ibb.co/hCyVYfB I just switched to a new phone a few weeks ago, but this is not at all a new problem. It has happened many times before on my old phone, which I have used since 2013. The problem itself cropped up around 2017, I think. There were no problems on this new phone until a couple of days ago. I dont remember changing any settings, as most of it was done during the first week. Clearing the SwiftKey cache didn't solve the problem. Neither did rebooting the phone. Old phone: OnePlus One New phone: Xiaomi Mi 11 Pro OS: MIUI 12.5.10 (Android 11) SwiftKey version: 7.8.4.5
Crashing
0 Stimmen 1 Kommentar

Without touch him he is always crash in report himself
Problems with toolbar when send messages
1 Stimme 4 Kommentare

When I try to send a message on WhatsApp, often when I click on send this causes the toolbar to close instead of sending the message, which needs a further click of the send icon to be sent. This is incredibly annoying for those situations where you text a lot of fast because it slows you down and hinders your writing and looking online I couldn't find anything about it. it is a problem that I carry around since the last days of my previous mobile (Huawei p20 lite) and now in the beginnings of the new one (xiaomi mi 11 lite). Has anyone had this problem?
New phone. Theme options are blank
0 Stimmen 1 Kommentar

I went to change my theme and ALL the options are coming up as blank keyboards. Mine, the stores. I downloaded one and now it's the only one I can see.
Add the synchronous computer thesaurus feature
1 Stimme 2 Kommentare
Emoji Mapping Bug
0 Stimmen 3 Kommentare

🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️ The above are incorrectly mapped color wise. The prayer and yoga/meditation emojis dafault to the darkest color even though the yellow and light-skinned colors are selected.
Cloud service
0 Stimmen 0 Kommentare

Cloud prediction based on the searching engine in Chinese and Japanese input system is really important, please add this in after updates. Thank you very much.
How to close SwiftKey keyboard on Samsung S5E
-1 Stimmen 3 Kommentare

When I open the Google keep app I get a SwiftKey keyboard.

How can I close this keyboard? Only people using Samsung S5E need post, as every suggestion fails, and I'm hoping this might be peculiar to the S5e
Faulty Themes
-1 Stimmen 1 Kommentar

I can't change or opdate themes it's Tells me that you have a error