Microsoft SwiftKey Android Support Forums

Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

When I try logging in with my Microsoft account on SwiftKey, I get this message :

Request Id: 78a4eaa3-f935-4522-918f-18d4a9035701 Correlation Id: c13e811c-51aa-48af-9173-2d49b932c54f Timestamp: 2021-07-23T03:10:24Z Message: AADSTS50020: User account 'stu_miller@yahoo.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'f44b1140-bc5e-48c6-8dc0-5cf5a53c0e34'(Microsoft Edge) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

I have no idea why it's talking about Azure. I have never used Azure. I tried reinstalling and no luck. I also can't login to data.swiftkey.com and cannot Please help!

What's the reason on removing such an useful feature? Please, make it default off if it bothers you but leave a way to turn it back on.

I have been using the paid version of the Swiftkey, which I purchased via Amazon since 2013. I first used it on my s4 mini, then in 2015 I used it on my Galaxy tab S, then in 2016 I upgraded to an S7 and used it there, and in every instance my predictions synced to the new device and continued to increase. However, now that I am transferring the data from my old phone to a new one, I am not seeing an option to sync or sign-in to into my swiftkey original account so that I can sync my predictions to this new device. Any recommendations?

Hello,

Starting with Android 10, SwiftKey does auto-capitalization for Georgian language.

The problem is, Georgian does NOT have capital letters, so SwiftKey puts some weird Mtavruli script letters in their place, making the letters appear very weird when the text is sent to other systems.

To reproduce: Enable "Auto capitalize" feature in SwiftKey on Android 10. Type and send Georgian text in a facebook message to someone. Open that message on a Windows 7 computer - you will see a square as the first letter. Opening it on some other systems also exposes the problem - the first letters just look weird (e.g. on openSUSE Linux).

I would disable "Auto capitalize", but it's a global option for all languages and I still want it in English.

P.S. Gboard also had this problem, but they fixed it very soon after Android 10 release.

Hello,

I can't write an at sign or Euro because it seems Swiftkey it's not recognizing Alt Gr key. I have been finding in all settings with no luck. Any suggestions? 

Device: Samsung Galaxy Tab S4 T835

Keyboard: Tab S4 Book Cover Keyboard

Thanks in advance

I tried reporting this before, but it doesn't get fixed. Very frustrating...

1. The translator will sometimes just cut a translation in the middle, or ignore a word. This seems to happen when emojis are included in the text to be translated. In that case the fix is easy, just remove the emojis before translating...

2. Translator doesn't work if you try to translate a message that has already been translated. To reproduce: In WhatsApp for instance, copy one message, and translate. Close the translation. Copy the message again and translate, this time it doesn't translate.

It was better if the SwiftKey app supported some stickers like others keyboards in the market does. 

1. Stickers available in the keyboard can't be used as pure stickers in apps like WhatsApp. It's right now being sent as gif or images. An ability to sent these stickers in apps like WhatsApp, telegram... Like native stickers would be super cool.
2. If users could make their own sticker packs for the keyboard and publish it in the app like custom themes in the app so that other users could also download it, it would be a nice addition. (would be outstanding if we could link those stickers with emojies like the feature in telegram so that once we hit the emoji the stickers linked will be predicted).
3. It would be so nice if the emoji mashup stickers available in Gboard( swift key's major competitor) is also available in SwiftKey keyboard. 

I was hoping the “\“ symbol could swap locations with the "|" symbol, above the "R" key. I have never used "|", but often need the backslash key, "\", when searching Web addresses.

Or it could possibly be added to the "M" key as a second alternative to the the "/" key. 

การสนับสนุน ภาษาไทย เท่านั้น

. bj. fe. w5u. eyg. rub. ruug. eeu. otr. xyrth. lhfuu

i would use the space bar when i need to, please microsoft

Hello,

i would like to report bug

using theme "Dark", translator don't work in any app, for example in games

working only in android / Internet browser etc.

Hello. I am using the Unihertz Titan Phone. It has Android 9.0 on it, and it has a physical keyboard built into it. I am not able to search for emoji or gifs because when I hit the magnifying glass and then enter my search term, the enter button does not enter the search term, it just inserts another enter on the screen. So I cannot enter the search term and see any results. Is there a way to get to the results when I am using my physical keyboard to search for emoji and gifs?

I've been using Swiftkey since it was first introduced. I've loved the keyboard the entire time. However, recently, after accidentally having my phone wipe itself because I forgot my PIN. Yeah, I'm a dumb dumb. After reinstalling everything and going through and setting up Swiftkey again, I can no longer make the keyboard as big as it was before. The largest setting is now only about a third of the screen when just minutes before the largest size took up half my screen. The keys were nice and big and I loved it. 

Is this something that was grandfathered in because I had such early versions of the app? Is there something I am missing? The largest size is quite terrible now.