Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

SwiftKey Q&A: Week 1 - Cursor Control Angeheftet Angesagt
4 Stimmen 22 Kommentare

We recently brought Cursor Control to your Microsoft SwiftKey Keyboard for Android. This much-requested feature had previously only ever been available on iOS.

If you haven't tried it out you can do so by tapping & holding your spacebar to move the cursor.

If you use multiple languages, cursor control will need to be turned on first; this setting can be found in your ‘Typing’ menu.

Make yourself heard!

We'd love to know what you think. This is YOUR opportunity to help us shape the future of Cursor Control, e.g. is it useful? Does it work as you expect? Could it be improved? Do you love/hate it?
Whatever your opinion, we will take all feedback seriously.

Click here to record and submit your video response (60 seconds max).

Your responses will only be viewed by Microsoft. For details about how Flipgrid treats your data please refer to Flipgrid - Terms of Use.

Matt - SwiftKey Community Lead
How to submit a Feature Request And/Or Ask a Question Angeheftet
8 Stimmen 41 Kommentare
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
Ukrainian vs Russian
-1 Stimmen 1 Kommentar

Good day. Help with settings. Or fix the error. When I type in Ukrainian, I very often receive Russian prompts. Or even corrects the Ukrainian version to Russian. Who can help me with the solution?
Swiftkey no longer works with Hancom Office
0 Stimmen 3 Kommentare

Hi, I like using Swiftkey because of the ability to create long text shortcut keys which I use in customer support and because it is the only keyboard to somewhat support spell checking and preemptive text when using Samsung DeX.

It used to work great but recently I was using my word processor of choice, Hancom Office, and it is no longer working. It backspace and adds duplicate keys I reinstalled and it still isn't working

Using Samsung Tab S8 Ultra and Book cover Keyboard Does not happen with on Screen Keyboard or any other app/

In this example, I typed the following:

The Quick Brown Fox

John Doe

the quick brown fox

And this is what got printed on the screen in Hancom Office Word. It appears to be related to shifted characters.

TheQuickBrownFoxFBQJohnDoeJ

The quick brown fox

Thanks

Bill
Any way to make the autoselect prefer "I" instead of "u"?
0 Stimmen 1 Kommentar

All too often I reread my text to see that the letter "u" was placed where I definitely meant "I", which naturally changes the entire meaning of the sentence. I never use "u" as a diminutive of "you". I can long press it in my pr edict bar and tell it not to predict it again but that does nothing for single letters.

Is there any way to manually assign prediction priority so that "I" is always suggested before "u", no matter how precise my swiping may be?
Lenguage
0 Stimmen 2 Kommentare

Not able to found HINDI with ENGLISH typing as before there is available in lenguage list In list only SIMPLE HINDI available
Recovery account
0 Stimmen 1 Kommentar

How do I contact app account support? I tried the website but there was no response! I no longer have access to the Google account I used to log in to the app, only the account ID. I've submitted a request through this link (https://support.swiftkey.com/hc/en-us/requests/new) many times but haven't not received any response... It's been many days I've been using the keyboard for years, before being from Microsoft! I have a lot of important data saved! He's already family! 😭
Caps and no caps?
-1 Stimmen 1 Kommentar

I got a new phone and when I use the voice text it does not capitalize names or many other words that should be. My old phone was close to perfect with that.
Predictions Capitalized in middle of sentence
1 Stimme 1 Kommentar

Many of my words are predicted in a capitalized form, even in the middle of a sentence. It seems like I get the capitalized form more often than lowercase, making the prediction nearly useless. I keep removing these words but it keeps happening. There's got to be some way to get the app to only show capitalized words at the beginning of a sentence or when typed that way much more often than in lowercase. Or when typed in all-caps repeatedly. Or baring that, just only predict lowercase words. Because those are used far more often, most words are NOT at the beginning of a sentence.. This is an extremely annoying and time wasting problem.
Predictions in WordReference App
0 Stimmen 1 Kommentar

SwiftKey doesn't show word prediction when using the WordReference app, although when I switch to Google keyboard, it shows me predictions inside the app. Hope predictions can be added to WordReference, which is a dictionary app that I happen to use a lot.
Cursor bug
4 Stimmen 1 Kommentar

Hi recently swiftkey has a bug,which is the cursor for the suggestion strip bug as sometimes typo and wanted to recorrect slide to the alphabet it jumps backwards to the the whole word.
OK
0 Stimmen 0 Kommentare

Start. Ru_net
OK
0 Stimmen 0 Kommentare

Start
mir&Pal_pay.pal.ru_net
2 Stimmen 0 Kommentare

Ок
Voice command still not working
2 Stimmen 1 Kommentar

I know you are using Google's voice recognition but is there some way you can get them to recognize new paragaph As a voice command
Swiftkey not on screen in portrait floating mode
0 Stimmen 1 Kommentar

I just wanted to switch briefly to floating mode in portrait the other day, but since I did, Swiftkey doesn't appear again, unless in landscape. How do I get it back in portrait?
Keyboard becomes less responsive
2 Stimmen 3 Kommentare

Using samsung A73 5g, when charging my phone the keyboard becomes slow or less responsive for sometime. Don't have this issue in normal use.
Please help me recover my clipboard history
0 Stimmen 4 Kommentare

Just recently I was copying some links and pinning It on my clipboard to download it later but when I opened my clipboard it was all gone, even my saves from last year and the other year we're gone and I'm really devastated because all my saved clips w're important. If someone knows how I can recover all of my saved clips please do help, because it was just really all gone and this never happened before and I'm a crying mess as of the moment
Gifs Unavailable
0 Stimmen 3 Kommentare

Whenever I try to use Gif from Swift Keyboard it says Gifs Unavailable. Something went wrong. Gifs aren't available. Please Try Again.
Autofill won't go away
1 Stimme 1 Kommentar

When I try to type somthing, instead of "paste" or "copy" there is only "autofill"
Disapering keyboard
0 Stimmen 1 Kommentar

En i put a picture in WhatsApp and want to type someting and i hit space the keyboard disapeers. How is this possible? And what can I do. My phone is a oppo a74 5g
Samsung Tastatur komplett entfernen
1 Stimme 1 Kommentar

Hallo - kann die Samsung Tastatur komplett entfernt werden. Jetzt taucht die ab und zu wieder auf und dann verliere ich viel Zeit um SwiftKey wieder als Standard einzustellen. Also, wie entferne ich eine ganze Tastatur?
Prediction and flow not working
0 Stimmen 1 Kommentar

Predictions not working for me since last update i think. I reinstalled already and i checked the settings and its turned on.
Profile picture
0 Stimmen 1 Kommentar

Please show profile image in the SwiftKey profile.
When inputting alpha-numeric formulas into an app everything above the keys vanishes
0 Stimmen 1 Kommentar

Example: the KLWP app. When I open the field to type in a mixed text/number string, the 3 suggestion tabs above the keyboard vanish, but more importantly, so does the row containing the clipboard button. This leaves me with no paste for formulae. This does not happen with the stock Samsung keyboard
Flow typing not working
0 Stimmen 1 Kommentar

Flow typing has stopped working for me. Everything else seems to work though. Just no flow. I have uninstalled/reinstalled the app. Cleared cache. Restarted phone. Switched to Gestures and back. Talkback is not enabled. Not positive but it might have stopped working after recent android update.

Samsung Note20 Ultra 5g.

One UI version: 4.1

Android version 12

Android Security patch level May 1, 2022
Huge typing problems in Facebook on Android
1 Stimme 1 Kommentar

In many cases, Swift has become impossible to use when entering or editing comments in Facebook. Typing straight-away works okay, but you sometimes can't delete a word without it getting confused, or insertion text (it inserts elsewhere). It seems it's losing track of the cursor position which causes odd behaviors. You can see that the suggested words get confused too (probably from the cursor problem.) I sometimes have to compose in another app and then paste. Very frustrating. I'm guessing that Facebook is doing some odd things that maybe trip-up SwiftKey. Needs to be fixed soon!
speech-to-text closing after one word 2nd time being used
0 Stimmen 1 Kommentar

when i use speech-to-text via long-pressing the comma button, it seems to work fine. if I leave the display up and hit the button again to say more, no matter how much I say it only outputs the first word, and it usually turns itself off after that one word. I think usually when this happens, if I hit the button again it works fine, then again will only be one word, and so on. this also happens if i: open speech to text say some stuff close speech to text open speech to text say some stuff this ^ is not an effective workaround, the bug still happens. i dont remember for sure if this happens if I close the keyboard and reopen it. I'll test that case and get videos soon. this has been happening for a long time, at least 6 months. I have a pixel 5 with updated Android. p.s. also planning to make a post soon about my cursor jumping around very frustratingly so lmk if anyone else has experienced that
Custom themes
1 Stimme 1 Kommentar

Custom theme but with a shape user wants, maybe use one shape from existing theme and add or remove symbols to/from the keys?
Chechen Latin Keyboard Layout
1 Stimme 1 Kommentar

Hi all! Please add a latin layout of the Chechen language.
You can find a layout I made for UNIX systems in the link below. Me and our community could help you integrate it into SwiftKey, if necessary.

Chechen latin layout for UNIX: https://github.com/gushmazuko/chechen-latin-keyboard-layout

I am entirely at your service for further information.
Best regards!