Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

SwiftKey Q&A: Week 1 - Cursor Control Angeheftet Angesagt
-1 Stimmen 15 Kommentare

We recently brought Cursor Control to your Microsoft SwiftKey Keyboard for Android. This much-requested feature had previously only ever been available on iOS.

If you haven't tried it out you can do so by tapping & holding your spacebar to move the cursor.

If you use multiple languages, cursor control will need to be turned on first; this setting can be found in your ‘Typing’ menu.

Make yourself heard!

We'd love to know what you think. This is YOUR opportunity to help us shape the future of Cursor Control, e.g. is it useful? Does it work as you expect? Could it be improved? Do you love/hate it?
Whatever your opinion, we will take all feedback seriously.

Click here to record and submit your video response (60 seconds max).

Your responses will only be viewed by Microsoft. For details about how Flipgrid treats your data please refer to Flipgrid - Terms of Use.

Matt - SwiftKey Community Lead
How to submit a Feature Request And/Or Ask a Question Angeheftet
8 Stimmen 37 Kommentare
Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:

Device make and model

Device Android version

Current SwiftKey version

Steps to reproduce

Any screen shots / video clips that help show the issue

The more information you can leave means the quicker your answer can get answered.

Best,

Ryan, SwiftKey Community Manager
Lost everything after reinstalling
0 Stimmen 1 Kommentar

I've been using SwiftKey for a very long time (before Microsoft got it if I'm not wrong) but I recently noticed it crashing sometimes, so I checked in the faq and it told me to reinstall the app. But after reinstalling, I found that I lost all my data, even though I'd signed in to my account in the old app and new one. Now I've lost all my settings, predictions and themes. Is there anyways to recover this?
Набор текста
0 Stimmen 1 Kommentar

В он-лайн игре при движении персонажа невозможно отправить сообщение в боевой чат: экранная клавиатура сворачивается, едва открывшись. Необходимо отпустить палец, отвечающий за передвижение, набрать и отправить сообщение, только после продолжить движение. Очень прошу исправить это. Сделайте так, чтобы клавиатура не сворачивалась при существующем удержании касания экрана.
Cloud Clipboard not syncing between Windows 11 and SwiftKey on Android
0 Stimmen 1 Kommentar

I have been following the SwiftKey support steps here to enable cloud clipboard syncing between my Windows 11 laptop and Android phone (Samsung Galaxy Note 8).

I've ensured that the cloud clipboard and sync settings are enabled on both my phone and PC, but whenever I copy a URL on either device, it doesn't show up in the clipboard history on the other device.

Am I missing something or looking in the wrong place? Please let me know, any help is appreciated! Thank you for your time!
SwiftKey constantly auto correct a correct word
1 Stimme 2 Kommentare

I constantly type 'om', and SwiftKey constantly change it to 'on'. I have choose the 'om' word by manually click it, but SwiftKey keeps constantly change it after several hours of my correction. The same thing happened to several other words too. Any solution?
Add support for multiple layouts when using a foldable phone
1 Stimme 2 Kommentare

As the title says, SwiftKey is probably the best keyboard on Android and the fact that it doesn't support one layout for a small screen and another layout for a bigger/main screen is jarring. There aren't really any good alternatives out there and the foldable part of the SwiftKey community would benefit greatly from this addition. Heck, even Microsoft with their Duo series should have already thought about this problem for their users.
Edit personal dictionary
1 Stimme 13 Kommentare

I only downloaded SwiftKey because GBoard won't read my personal dictionary every time my phone restarts so I have to delete data and reset all my preferences every time I buy phone turns on. But since you don't have a personal dictionary or shortcuts or anything like that I will be deleting this keyboard right away.
Turn off autosuggestions in Facebook
0 Stimmen 2 Kommentare

Hi, I turn off auto suggestions as I find it makes way too many mistakes. And yet when I'm using the Facebook app it still makes auto suggestions and I can't find a way to turn it off... I think I have the settings turned off and they are being ignored. Only seems to happen with the Facebook app. Any suggestions? Besides stop using Facebook I mean lol
Please add customizable prediction.
1 Stimme 1 Kommentar

Please add customizable prediction. Have a menu where you can add a word and have the keyboard predict a word, emoji, or string of text. For example "Tonight" gives the prediction "Tonight we gonna pillow fight"
Voice to text
1 Stimme 1 Kommentar

I don't think it matters but the device is a Microsoft Surface Duo 2. When using voice to text input any small piles ceases input, and you must restart the voice input. Using gboard you can talk pause think and then continue speaking without having to restart the voice input. We need this same ability and I have not found a way to adjust that pausing time.
Ink to text
0 Stimmen 1 Kommentar

Gboard has this feature for a long time and SwiftKey needs this as well. I really expected to see this feature after Microsoft Surface Duo 2 and Slimpen 2 combo released. Hope you will consider this and add to roadmap or maybe you are already working for this I don't know.
Cannot swype, flow folds
1 Stimme 1 Kommentar

SwiftKey beta version 7.9.3.5 On microsoft surface duo 2 One hand mode Keyboard to the right I tried 10-times to type: folds I get folks, no suggestion for folds.
swear words
-1 Stimmen 3 Kommentare

How do I stop Swift Key from censoring swear wording?
SwiftKey themes on Microsoft Surface Duo
2 Stimmen 2 Kommentare

I would like to understand what the difference are between the Duo Themes and the other themes so that I might explain them.

Surface Duo Adaptive

Surface Duo Light

Surface Duo Dark

Those vs each other And any of the other themes. What is duo specific about them? Are the other themes acceptable and on the Duo? I've used the other themes, but trying to understand.

Dale
проблема с синхронизацией буферов обмена
1 Stimme 7 Kommentare

настроила синхронизацию между компьютером и андроид-клавиатурой, если я копирую текст на телефоне, я вижу его на пк, но наоборот не работает. пробовала и автоматическую синхронизацию, и ручную, но работает функция только в одну сторону. очень бы хотелось иметь возможность полной синхронизации, в чем может быть причина?

телефон xiaomi redmi note 8 pro, версия swiftkey 7.8.9.4, пк с windows 10
Unable to save language pack to storage
1 Stimme 3 Kommentare

Hi I can't save the language packs on my phone. I've already seen the similar topics on this forum and proposed solutions, but it didn't help. Phone : Samsung Galaxy A6 OS : Android 10 Signed in, all permissions allowed. About the storage, i can't confirm where the app is located, but by default, all my app are installed on the internal storage so i suppose it's installed there. Thank you in advance.
Android 12 broke spellcheck integration
0 Stimmen 3 Kommentare

When using gboard - spellchecker works correctly and underlines misspelled words in both languages I have configured. This used to work with Swiftkey as well - until the upgrade to Android 12. Now it continues to work fine with gboard, but neither English nor Spanish misspelled words are underlined.
Disappointed in the lack of pride flag emojis
1 Stimme 1 Kommentar

There is only the rainbow flag but none of the other multitude of pride flags. Messenger has them, android keyboard has them, social media platform emojis have them, discord etc as well. SwiftKey is far behind and lacking. As someone who flies a different flag I'm seriously disappointed.
Adding features
1 Stimme 1 Kommentar

I suggest to add a feature to save words or sentences internally abd the ability to pin 📍 certain words
[Feature Request] Option to change font color and style
16 Stimmen 11 Kommentare

I love that SwiftKey Beta finally have released Photo Themes, and given users a possibility to design your own custom theme!!!

BUT it needs the possibility to deside the COLOR OF THE FONT. Without it it's not very usefull. It would also be good if you add a way to determend how transparent the photo theme is.
Force Dark mode issues
7 Stimmen 10 Kommentare

Greetings, I am having a challenge with the legibility of some of the keys of my keyboard when I put on "force Dark mode" this is the only app that I have a problem with and I pray that you resolve it. The keys are the spacebar, backspace, enter, shift key, left, right and down arrow keys, the search icon in the top bar specifically.
Why opens a writing window while typing in WhatsApp or other apps?!
-1 Stimmen 8 Kommentare

Hi there,

Normally I love to write with SwiftKey, but after installing it on a new tablet with Android 7.0 often I got an opening window (you see below) to type in it. I can't write directly anymore in the official fields like in my business calender or in WhatsApp.

Is this a bug or a function which I can disable anywhere
?!

Kind regards from Germany
Don't add a space after a dot/period
26 Stimmen 11 Kommentare

Please deactivate automatic spacing after typing a dot, or add an option to NOT insert a space (" ") after typing a dot/period ("."). It is very annoying, as the dot is a common character in any text field or text area (think input fields and text editors, not just web addresses, code editors and alike).

Although this issue has been reported several times, there's still no reaction from SwiftKey/Microsoft for SEVERAL YEARS. Maybe the issue is not tracked anymore as it is associated with a "permanently deleted user".
Wie kann mann die schrift art ändern
-7 Stimmen 4 Kommentare

Wie ändert mann bei swiftkey Tastatur tatzr
Provide show keyboard option when physical keyboard detected
1 Stimme 1 Kommentar

Swiftkey handles the physical keyboard pretty well, but would love a button alongside the predictions that would bring up the onscreen keyboard, but default to hidden when keyboard connected for when I've picked up the device but my keyboard is connected.
Any way to completely hide predictions when using physical keyboard on android?
2 Stimmen 3 Kommentare

The predictions bar on the bottom is just annoying and not useful. I've gone through the settings a few times but thus far have been unable to figure out how to hide it completely. Is that not an option or am I just a big dummy and keep missing the setting?https://imgur.com/a/FFKC1Kh https://gbapps.org/fmwhatsapp-apk/
dictionary
0 Stimmen 1 Kommentar

Does SwiftKey have a personal dictionary that you can add + delete words that aren't already programed in? If so how do you get to it?
Key layout customizable.!
2 Stimmen 1 Kommentar

Key layout should be customizable! cmon maaan is been a while since you didn't upgraded some serious features! question mark is in wrong plase same as delete button and also language switch button!!! MAKE IT CUSTOMIZABLE PLEASE!!
Feedback: lock resized keyboard.
1 Stimme 1 Kommentar

It would be nice to be able to lock a resized keyboard from being in-resized.