Microsoft SwiftKey Android Support Forums

Long-time user.  Last night I got an error saying that I needed to sign in.  I can't remember if I was signed in with my Microsoft account or Google account, but I can't sign in with either.  "There seems to have been an unexpected problem, please try again in a moment."  I've deleted and reinstalled the app.  Argh.

Is there any shortcut to Switch Between Languages? Every time I have to go to settings to select required Language. Very Lengthy Process.

How do I add more Emoji? I was hoping to have to add another app with more emoji

Many thanks Ron

Hello everyone, I updated my Swiftkey to version 7.6.9.7 and since then I do not have the standard android haptic feedback on my keystrokes anymore. 

I tried to enable it via the settings in swiftkey, but only the swiftkeys own haptic feedback is working and I don't want to use those.
Using the setting "standard android vibration" doesn't do anything anymore. I also tried to restart the phone in case of a bug.

The system vibration via the samsung settings is enabled for all keyboards. 

My android version is Android 10 with the latest security patch update from December.

Thanks!

Problem: THREE different account IDs! I can't determine how to log into my old SwiftKey Account on my new Android phone!

Here is the problem: I've been logged into SwiftKey since 2017 when I got my last mobile phone. Let's say, hypothetically, the e-mail address is: abc@gmail.com 

I click on that e-mail on the account settings/overview of the old phone and it shows me an account ID ending in "AAA" (made-up for simplicity's)

When I now log into the new phone with the Google Login button (I first assumed I used this option in the past but I can't remember!), I log in with my main Google account which goes by abc@gmail.com. Okay, so the Account ID shown on the new phone ends in "BBB". Obviously, since they don't match, it can't be the right account. Trying to type also appears as if it knows nothing about my typing behavior.

Okay, so that's possible. Next, I try the Microsoft button to log in, as I expected, an account has been created with that abc@gmail.com username, but I log into outlook to check on it and set a password. Here, the account ID is yet another and ends: in "CCC". 

I'm running out of ideas. What other way could I have used in the past to login/create my account on SwiftKey? I would very much like to avoid losing all of my data. I don't know how to safely retrieve the cloud data from the old phone. As far as I understand it, there are no local backups or anything I could import myself. Please help.

It would be nice to be able to select a darker keyboard theme that Swiftkey automatically switches to with the Android 10 System Dark theme.

When using a punctuation mark such as colon ":" after inserting space after a word, swiftkey automatically remove the space and connects the punctuation mark with the word.

This was not the case in older versions.
How do we get rid of this behavior?

Also, another thing is that, after any punctuation mark, swiftkey automatically inserts a space after it. In older versions it used to happen only for periods "." , commas "," and semicolons ";"

But now it happens for colon ":" as well which I don't want.

Example for both problems:

While Texting: Life is sad :(

Turns to: Life is sad: (

Please help me fix this as well.

Thank you

Please add flick input to the Korean Cheonjiin keyboard...

It is very inconvenient because there is no flick input...

Please add flick input like Japanese keyboard...

Device: Samsung Galaxy Z Fold 2, Android 10 with One UI 2.5

On the inside screen ("tablet" screen of the this foldable phone) the Swiftkey prediction stops working after a few uses: predictions show up properly above the keys but selecting a prediction actually doesn't fix the written erronuous text but only adds a space after the incorrectly typed text. This is clearly a bug.

It always works for one use after a boot, but soon stops working again. So I reboot a lot.

This only happens in Chrome, in the address bar and in any text fields of forms. Restarting the app (force close from settings/apps) and then restarting it from app list does not fix it, only a reboot does. It's problematic that it happens in Chrome because that is the app where I type the most. I cannot change from Chrome since it is forced to be used in our company (a multinational industrial giant) on Windows and I wish to sync the browser with my private Chrome user id on that computer.

I have no experience if prediction works properly on the front screen as I never type on it (it is too narrow to type with adult hands).

The phone has been in use for only two weeks. Removing Switfkey settings (cache + saved data) and the app and reinstallation do not fix the problem.

It is very very annoying, almost enough to stop using Swiftkey and go to the Samsung keyboard. But I'd hate to do that since I've used Swiftkey for a lot of years and it knows my writing very well know. It is great, the rare times it happens to work.

I would make a bug report but cannot find where.The app does not have a feedback option anywhere.

Hello,

I am using microsoft translator with WhatsApp.
It is working smooth when I was writing my message and It is simultaneously translating my messages. Then I just send it.

Furthermore, when I select the incoming message and press copy button while Microsoft Translator already selected from the keyboard shortcut, It is directly translating the incoming message. This is superb, however, when I copy it twice, It is not translating the message, only copy the message to clipboard. If I select different message and press copy again, It is translating automatically. And If I select it again, It is not translating the same message anymore.

I think there is a bug at the usage of translator. Is there any way to fix it or any solution, your kind reply would be highly appreciated. Thank you. 

The space not working after inserting a word, need to press it 2 times to work?
And how I disable the auto inserting of spaces?