Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

Feature request: Text edit, app shortcuts, emoji bar Beantwortet
0 Stimmen 1 Kommentar

I think text edit like gboard will help me write and edit faster. Adding app shortcuts like Fleksy would help me open apps faster. Adding option to show emoji bar which is predicted by SwiftKey would make me type emoji faster.
Delete SwiftKey Beantwortet
-1 Stimmen 1 Kommentar

Can't get SwiftKey deleted permanently from my andr phone I hate it
How do I customize the layout of my buttons Beantwortet
1 Stimme 5 Kommentare

Hi,

I was wondering if there was anyway to switch the "," button with the "." button? Also is there a way I could change the default "." button to be a "?"
«Correct quotation marks» in Scandinavian missing since forever. Beantwortet
0 Stimmen 3 Kommentare

They have as far as I know never been included in SwiftKey.

They look like this « » and ought to be accessible from some special keys (by long-press).

Thank you.
Can't see spacebar in dark mode Beantwortet
1 Stimme 1 Kommentar

I'm in dark mode on my smartphone and have MSSK Keyboard 'Feather Dark Red'. I can't see the spacebar because it's all black. Like to make the word on the spacebar, SwiftKey, also in Red. Or make one side of the spacebar red, I prefer under.
Can't sign in Beantwortet
1 Stimme 1 Kommentar

Long-time user. Last night I got an error saying that I needed to sign in. I can't remember if I was signed in with my Microsoft account or Google account, but I can't sign in with either. "There seems to have been an unexpected problem, please try again in a moment." I've deleted and reinstalled the app. Argh.
Switching between Languages Beantwortet
6 Stimmen 39 Kommentare

Is there any shortcut to Switch Between Languages? Every time I have to go to settings to select required Language. Very Lengthy Process.
Back up my setting to new S20 phone Beantwortet
0 Stimmen 1 Kommentar

I bought a new S20. I transferred all applications from old S8 to the new device. Unfortunately, my data and typing behaviour are not working in the new devise. What can I do to restore it? Please gelp
Swiping left to delete works poorly Beantwortet
0 Stimmen 2 Kommentare

Hello, SwiftKey keyboard in normal gesture mode allows to delete words with swiping to the left. This works on poco X3 only in approx. 20 percent of the cases as it always needs several tries. My assumption is that it has to do with the display sensivity. It's the same issue on a second poco X3 which I have as well. Regards
Symbol entry adds spaces wrongly Beantwortet
0 Stimmen 14 Kommentare

There is ZERO reason for a space to be inserted before a colon. Maybe some symbols are ok with an inserted space but never that one. I spend a lot of effort removing spaces added before dashes as well. This has been a problem for YEARS and I would like an explanation as to why you would insert spaces that have to be removed and why you haven't corrected this. I assure you, there is no justification for this keyboard behavior -- it would be much better for users to have to enter the spaces they want before symbols than to remove the ones they don't -- so please make a fix.
Can SwiftKey add more emoji? Beantwortet
-5 Stimmen 10 Kommentare

How do I add more Emoji? I was hoping to have to add another app with more emoji

Many thanks Ron
Randomly Inserting Qs Beantwortet
0 Stimmen 3 Kommentare

My keyboard keeps randomly Inserting qs into my words. I tried adjusting the size further and furter right thinking the skin below my finger was pressing the q but now there's a sizeable gap and its still randomly throwing qs in here and really pissing me off
Haptic Feedback broken since update Beantwortet
0 Stimmen 2 Kommentare

Hello everyone, I updated my Swiftkey to version 7.6.9.7 and since then I do not have the standard android haptic feedback on my keystrokes anymore.

I tried to enable it via the settings in swiftkey, but only the swiftkeys own haptic feedback is working and I don't want to use those.
Using the setting "standard android vibration" doesn't do anything anymore. I also tried to restart the phone in case of a bug.

The system vibration via the samsung settings is enabled for all keyboards.

My android version is Android 10 with the latest security patch update from December.

Thanks!
Can't import my account, data, typing behavior, theme, etc. from old phone! Beantwortet
0 Stimmen 2 Kommentare

Problem: THREE different account IDs! I can't determine how to log into my old SwiftKey Account on my new Android phone!

Here is the problem: I've been logged into SwiftKey since 2017 when I got my last mobile phone. Let's say, hypothetically, the e-mail address is: abc@gmail.com

I click on that e-mail on the account settings/overview of the old phone and it shows me an account ID ending in "AAA" (made-up for simplicity's)

When I now log into the new phone with the Google Login button (I first assumed I used this option in the past but I can't remember!), I log in with my main Google account which goes by abc@gmail.com. Okay, so the Account ID shown on the new phone ends in "BBB". Obviously, since they don't match, it can't be the right account. Trying to type also appears as if it knows nothing about my typing behavior.

Okay, so that's possible. Next, I try the Microsoft button to log in, as I expected, an account has been created with that abc@gmail.com username, but I log into outlook to check on it and set a password. Here, the account ID is yet another and ends: in "CCC".

I'm running out of ideas. What other way could I have used in the past to login/create my account on SwiftKey? I would very much like to avoid losing all of my data. I don't know how to safely retrieve the cloud data from the old phone. As far as I understand it, there are no local backups or anything I could import myself. Please help.
Request - Automatic Dark Theme Beantwortet
7 Stimmen 5 Kommentare

It would be nice to be able to select a darker keyboard theme that Swiftkey automatically switches to with the Android 10 System Dark theme.
Keys with Both Letters and Numbers Beantwortet
0 Stimmen 2 Kommentare

Looking at the keyboard the qwerty row keys (actually ALL rows) have numbers (in the case of qwerty) or symbols on the "top" of each key. Example: I want to enter "7" using the "u" key but have yet to discover how. What have I missed? I have been using SwiftKey for 2 days now and the Number row is UNchecked, which is my preference. The Number position is Left, also my preference.
"awkward" back with newest Android gestures when keyboard is up Beantwortet
0 Stimmen 4 Kommentare

So, recently I have bought the new galaxy S20 and with it I have started to use the newest gestures. Everything is beautiful until the moment when I type something in keyboard and want to go "back" immediately without going touching above the keyboard to swipe from the side and then going back, because well the reachability in the area where there is keyboard is the best... The idea is that with the new gestures I can't go back when swiping from the side on the keyboard, it has to be done over it and I'd using whatsapp it may activate response mode on one of the previous messages... Other work around is adding "bring keyboard down" button which just ads bulk to the keyboard and I dont want it.. My sulution is that it would be veeeery nice to have a gesture tu pull down from the top of the keyboard to swipe down thus hiding the key board. Let's say from the middle of all 3 word suggestion "boxes"
Smart Typing Beantwortet
0 Stimmen 1 Kommentar

Is SwiftKey have the smart typing if you misspelled the word it will have underlined like in Samsung keyboard? I want it. Thank you
How to change layout of symbols to mimic laptop Beantwortet
0 Stimmen 1 Kommentar

I would like the order of symbols to mimic the order from my laptop. In other words, I want to long press 1 and have the option to get the exclamation mark ! key. I key symbols for passwords and associate them in my head with their corresponding number. But the symbols page is layed out differently than a standard laptop keyboard. Is there a way to add symbols to a long press on a number?
How to disable auto backspace when using a punctuation mark? Beantwortet
3 Stimmen 3 Kommentare

When using a punctuation mark such as colon ":" after inserting space after a word, swiftkey automatically remove the space and connects the punctuation mark with the word.

This was not the case in older versions.
How do we get rid of this behavior?

Also, another thing is that, after any punctuation mark, swiftkey automatically inserts a space after it. In older versions it used to happen only for periods "." , commas "," and semicolons ";"

But now it happens for colon ":" as well which I don't want.

Example for both problems:

While Texting: Life is sad :(

Turns to: Life is sad: (

Please help me fix this as well.

Thank you
Please add flick input to the Korean Cheonjiin keyboard... Beantwortet
0 Stimmen 2 Kommentare

Please add flick input to the Korean Cheonjiin keyboard...

It is very inconvenient because there is no flick input...

Please add flick input like Japanese keyboard...
Annoying typos Beantwortet
0 Stimmen 1 Kommentar

The app learns typos like.... Woikd instead of would. Can't see how to delete what this keyboard learns Should be a way to insert common things like a pbkne number with just a few letters and to insert your email without the annoying space
Demande d'ajouter le drapeau 🚩 amazigh Beantwortet
0 Stimmen 1 Kommentar

Bonjour je suis heureux de vous demander d'ajouter notre drapeau amazigh parmi les autres Le drapeau amazigh est un drapeau culturel concernant les berbère en bien les amazigh les habitants natale de la nord Afrique
SwiftKey lacks button to switch to Samsung Note 8 handwriting pen Beantwortet
0 Stimmen 3 Kommentare

How can I add a way, like a button, to easily switch between SwiftKey and handwriting mode, with auto conversion to text? Like the original Samsung keyboard used to have.
Keyboard pops out and gets minimized Beantwortet
0 Stimmen 1 Kommentar

When im typing, randomly the keyboard pops out of its place, goes minimized and stays like that until i touch the back button.
Theme not downloading Beantwortet
0 Stimmen 3 Kommentare

From today I'm unable to download a new theme. When I press download it says downloading but never downloads. This happens on a number of themes. I tried installing and uninstalling but that hasn't helped.
Automatic space after colon & semicolon Beantwortet
0 Stimmen 2 Kommentare

Could you please give the option to have an automatic space after the colon and semicolon? I always need it and it would be great to have. Thanks.
Excessive commas constantly inserted Beantwortet
0 Stimmen 1 Kommentar

I'm not sure how or why, but I am constantly having random commas inserted into my text. Multiple times every single day. Pretty much every Facebook post or comment, and many messages I send have an extra comma or two, I often catch them but often they slip through. It's extremely annoying..
New language request Beantwortet
1 Stimme 1 Kommentar

Please add tagalog to the list of languages
How do I stop the incognito notification from appearing? Beantwortet
1 Stimme 1 Kommentar

For a while, every time I turn incognito on I get a notification telling me that I am using incognito that covers my keyboard for a few seconds. I am familiar with the incognito mode and I don't want that thing to make me wait every time I use it. Is there any way to disable it? I tried looking in the setting but even the 'disable notifications' button doesn't prevent the disclaimer from popping up.