SwiftKey Android Support Forums

How can I switch to this number pad? 

Hey,

this seriously annoys me to no end sometimes. I use German and English language and it happens so many times that whenever I press space for auto correct/complete it just fill in a word from the other language which makes no sense and it doesn't even exist in that way in the language I currently use.

Is there any way, like on the default iOS keyboard, to add a word, say "yt", which would automatically expand to YouTube?

I'd hoped this issue would have been fixed by now but it appears that it's not a very popular problem, and so I've decided to take it upon myself to provide the correct information to get it looked at. I have found a few other forum posts with the exact same issue, so I hope this helps you all too.

Here is the required information;

• Huawei P20 Pro - EE network, UK
• Android 8.1.0: Huawei's EMUI build, version CLT-L09 8.1.0.159(C782)
• Swiftkey version: 7.2.1.17
• Steps to reproduce:
• When typing in the standard layout QWERTY keboard, if pressing the "123" key in the very bottom-left of the keyboard, immediately and swiftly followed by punctuation such as a question mark (on the symbol/number layout that appears), the keyboard acts as though the "enter" key in the very bottom-right of the symbol keyboard is pressed before the punctuation you selected, despite not pressing it at all. This means that a new line begins before your punctuation, and it shouldn't. For example, if attempting to quickly type the word "What?" on the keyboard, you will get this instead:
  
  What
  ?
  
  
• I have added a link below to a screen-recording of the issue. In the video, you will see the "?" and the "enter" keys both light up as though both are being pressed, however only the "?" is actually being pressed. What you should see is "What?", there should not be a new line added before the "?". This happens with other punctuation also, but as the "?" is the most frequently used, I thought I'd go with that for the video.
• Link: https://vimeo.com/312434866 

Importantly: This error does NOT happen if you restore the Swiftkey application to its original version via the Google Playstore. The issue only begins when updating the application, and so the bug must have inadvertently been included recently. I can't remember when the issue started, but it has been a few months and a handful of updates, and the issue still remains.

I hope this information is sufficient to locate and fix this bug, it's a real nut-ache for me as it happens 95% of the time I use punctuation after a word.

Quiero saber como puedo hacer para quitar la opción de visualizar los emojis en el teclado. Siempre está visible la opción de ingresar a los emojis y me molesta mucho. Gracias

Setting incognito mode would stay on until we turned it off. Now it auto disables. Can we please fix it? Thanks!

how to stop emoji from automatically appearing when sending messages to a specific individual?

I have tried and tried and searched high and low and still have not been able to disable the predictive Emoji feature. I cannot stand it. It makes editing a text or whatever I'm possible because if you touch the little gray box all the sudden you get a dozen pictures of dogs or cats or hats or whatever it is you typed in and they decided you would rather do it in pictures than in words. I am not a 14 year old little girl hanging out at the mall. None of the instructions that are available and none of the blogs or chat rooms or anything has any relevant instruction as to how to disable this feature. Even when I go into settings and think I have disabled it it still is not disabled. I do not want that little gray box around the word hat or cat or rat or dog or chair or anything like that. I just want to be able to type plain text. What am I doing wrong?

Okay how do i explain it. So, some of the emojis on my swiftkey keyboard are only male or female. For example ( 🤷) how do i pick the male one?

fyi i can see the male one when someone else is typing it.

Also, there's an option on gboard to pick it. I just don't like the keyboard. I prefer SwiftKey.

I am not liking this new theme and how it automatically takes over my custom theme. I've been a big fan of SwiftKey, but this will force me to change keyboards. I absolutely do not like the layout change that happens. Please give an option to change.
Thank you!

Hi. I would like to know if there is a way to deactivate the GIF option. Not the emoji, just the GIF part. I keep sending the same gif over and over by mistake and it even finds its way into text messages making them MMS.

Is there anyway to deactivate this feature? Thank you

hi,

I'm old switkey user and I got new phone (s7e) with edge screen. Now I have problem, what on edge  screen is margins. I know, what some user like this feature, but I don't. I have wide screen but I can't use all of them, because margins do not let. Could you make adjustable wide for edge screen and user could decide what he wants "with margins" or "without margins"

I tested full screen wide with "Swype" keyboard and I don't see any problems, what some symbols are on screen edge. Typing with wider keyboard is more comfortable.

Theme changed itself as I was trying to change theme to my custom theme. The theme is Phantom of the Opera. Which I have NEVER EVER DOWNLOADED BEFORE. It also will not let me switch back or even change this theme!!

does SwiftKey support handwriting input?

Hi,

i've been using Swiftkey for a long time to edit spreadsheets in Excel for Android. After the last update (21/08 if i'm correct) the prediction words on the upper side of the swiftkey keyboard do not show up!

Before the update the prediction was working flawlessly when i was editing a cell. Did you change that on purpose or is it a bug. I hope it's just a bug because i need the predictions back!

Thank you

When I reply to message and select a GIF I get prompted for the recipient as though it is a new message. This loses the recipient for the reply. This happens in all of my messaging apps. It doesn't happen with emojis. Why?

Is there a way to completely disable the incognito mode of SwiftKey? It is extremely annoying and does not even know how to do voice to text and the layout and everything is drastically different. I end up having to get out of the application open up something like Microsoft Word, use SwiftKey to type what I wanr then do cut it and then paste it back into the original document because the incognito mode doesn't work very well.

Please tell me how to disable Incognito mode completely.

J'aurais sincroniser mes thèmes personnel de mon encien gsm ver mon nouveau. Comment faire ?

There seems to be a bug with the Shift key after SWIPING a word. If I swipe a word, the cursor sits at the end of the word. Usually when the cursor is at the end of the word you can press the SHIFT key and the prediction menu will give you an option to change the word to the capitalized version.
However, if you press the SHIFT key after swiping, instead SwiftKey inserts a space. The SHIFT key is a modifying key and should never add a space. You currently have to push the BACK key, then the SHIFT, then you can select the capitalized Breton of the word
Please fix this.

I would like to see the support for the new unicode 12 emojis on the keyboard. When will it be available?

I'd love to have a question mark permanently instead of a dot, I swipe to access and I type a lot of 'ml' when I'm in a hurry. Please, I beg you. :)

Hi there,

I'm somewhat new to SwiftKey, as I have used Swype in the past. Even after it has been discontinued, it stayed on my old phone until now. Now, with a new Galaxy S10 (running Android 9), I tried the newest version of SwiftKey from the Play Store, but I feel like I'm missing out on how to use/find basic features, so I have to ask for a little help. :)

So, what I'm looking for:

• How can I increase the number of word suggestions from my swiping? I type in different languages simultaneously, so having only three suggestions means that I have to delete the word that I just swiped and swipe it again if the word I intentioned wasn't suggested (as there are more words available that I could have meant). Having more options to choose from (by scrolling the suggestion/prediction bar), makes the workflow a lot better and quicker.
• How can I capitalize a word that I just typed, especially when it's not in the dictionary yet? Currently, I have to go the text, go delete the first character, use the shift key, type the first character again. Again, that's bad workflow, so I'm looking for the key/shortcut/gesture to just capitalize the current/last word.
• How can I extend the current word? Say, I want to write "SwiftKey" but the keyboard doesn't know the word yet. Right now, I have to swipe both words, resulting in "swift" and "key". Now I have to capitalize both words (or press the shift key beforehand), go back to the text, delete the space inbetween them, put the cursor at the end of the text and continue. Again, really bad workflow. How can I, after swiping "Swift" make sure that the word gets extended by the next word I swipe?
• Bonus question: Are there keyboard shortcuts for selecting the current word, all text (ctrl-a, basically) as well as copy, cut and paste or navigating through the text via cursors?

Thanks in advance for your help, everyone! :)

Edit: Uh, also: How to write German and English quotation marks instead of inch signs? How to write a long dash? (QWERTZ extended)

Not happy being forced to use a crappy theme and I can't connect to a support. This is total crap, time to find a new keyboard first time in 8 years

Love the new theme builder. Just have some suggestions. Could you add the option to modify existing themes? (i.e. Darken or brighten them to match a background) also a slider to adjust the density or color of the keys would be great. Lastly I'd love to see something to adjust the font size on the keys. Thanks everyone! Keep up the great work!

I love pretty much all of this app....with one exception. I'm not at all impressed with the accuracy of the flow feature. I have a Samsung Galaxy S7 Edge and have always used swipe as my primary input method. Any tips on improving the accuracy?

Hi i just updated my phone last night, hadnt used swiftkey before this. It won't let me save English (uk) and does not offer any info as to why or how or anything. So no swype, no predictive, no anything. What do i do?

Hi there,

I've been using SwiftKey for a few years now and enjoy it very much. However, I was wondering if you could include a setting where predictions could be turned off for certain apps. For instance, I use several medical apps (LexiComp and Epocrates), and SwiftKey tries to correct the medical terminology that I'm typing, which can be a nuisance. I notice that in some cases (such as typing in passwords), SwiftKey will not show the prediction bar. Could this be applied to certain apps? Thanks!

Is there a button that allows you to easily switch keyboards? I use another keyboard for programming and would like to switch between the two. The programming keyboard and a few others (gboard) you can hold the spacebar to list all of your keyboards if you can add this feature if such does not yet exist. Thanks!

I just moved to a new phone, and I assumed that my Swiftkey dictionary and prediction information would move over cleanly, but it doesn't appear so.  This being a new phone and all, there was a lot of account setup going on, and now every time I start typing, Swiftkey just wants to suggest various email addresses.  :/

How can I get my prediction data from my old phone to my new phone?  It's aggravating to think that I'm going to have to train this thing all over again to properly do things.

I found this post from 2 years ago asking the same thing:  https://support.swiftkey.com/hc/en-us/community/posts/115001479665-How-to-copy-personalised-predictions-from-previous-phone-to-the-new-one-

Unfortunately, that one has no responses, so I hope I have better luck.  *fingers crossed*

How do I turn the offencive language filter off?