Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

translate the text. Beantwortet
0 Stimmen 2 Kommentare

transfer it is impossible to translate into English, without any problems that once does not work then another text!
Thanks for breaking a great keyboard Beantwortet
1 Stimme 1 Kommentar

By burying the talk to text function you greatly diminished this keyboard it is now clumsy to select talk to text.
How can I contact Swiftkey Keyboard Tech Support directly? Beantwortet
0 Stimmen 1 Kommentar

How can I contact Swiftkey Keyboard Tech Support directly? I have been asking for a button to force the Swiftkey Keyboard to display even when I'm using an external keyboard. My External Keyboard failed to work, and I basically had to wait forever for the Swiftkey Keyboard to display. A button in the Swiftkey Keyboard Toolbars that could have forced the virtual to open would have cut the wait to nearly nothing, and allowed me to continue my typing with no wait. Having this button in the toolbar would have allowed me to continue to type, or when the Virtual Keyboard fails to open on its own. Could be used to cause my device to display the Virtual Keyboard to display when an external Keyboard isn't working properly, or connected. Please place a floating Keyboard ICON on all screens,and in the Virtual Keyboards toolbar that often still displays even when the Virtual Keyboard doesn't for one, or more reasons!.!!!
Word Prediction Continues To Offer Certain Words After Removal Beantwortet
0 Stimmen 1 Kommentar

I use the acronym "ASAP" in many of my texts, along with "ASAYC" and "ASAIC." When typing (in lower case) any of those acronyms, "asap," is the only one that doesn't pop up in all caps within at least 3 keystrokes. Instead, it only shows "asap" in the middle box, after I've entered "p." I've manually entered "ASAP" several times, and selected it from the prediction bar, attempting to "teach" SwiftKey. I've tried removing "asap" from predictions many times, but when I long-press on the prediction and tap OK to remove the prediction, it will not remove it, and "asap" stays in the middle box. "ASAYC" and "ASAIC" do not have the same issue, and will be predicted in all caps when typing in lower caps. Are there alternate methods to remove predictions other than long-pressing the word in question?
Options missing Beantwortet
2 Stimmen 4 Kommentare

SwiftKey should give the option to disable two words on a single prediction box, as most of then don't make sense in my language (PTBR) and are very numerous and annoying to delete. The gesture/flow setting should have an option to disable both. There are some bugs in both normal and beta versions, like when I type "q" and for some unknown reason the prediction shows an "a" when it should show "que" (meaning "what" in my language). That problem stays even after I've deleted the prediction hundreds of times. It goes away for a time, but it comes back again. There should be a setting to save all my used words if I loose my account. From time to time the predictions show single consonants for no reason, like when I type "n" and it predicts and "n"... Which is useless for me because it's just a single letter. I delete these predictions, but they always come back sometime later.
Bug OnePlus 6 Android 10 Beantwortet
0 Stimmen 1 Kommentar

Hi all, Since updating to Android 10, a little gray area of about half a cm appeared under my keyboard. I'm using my Op6 with the gesture control, others control options don't have this problem. It has totally messed up my typing abilities, because every key is moved slightly up. Wondering if this could be fixed. Thanks :)
Why do I get a pound sign instead of dollar Beantwortet
2 Stimmen 18 Kommentare

I have speech set to uk. But the keyboard setup is English Australia. So why don't I get a dollar on the keyboard. It's very frustrating to have to type in the word dollar every time. . I don't the stupid £ sign.
Swift key Arabic layout Beantwortet
0 Stimmen 3 Kommentare

Dear all Now I like the any features swift keys offer But the Arabic layout doesn't make any sense They key maping is totally inappropriate To save you the effort of inovattong, can you just make it like Samsung keyboard or gboard
Handwriting Beantwortet
7 Stimmen 23 Kommentare

Is there a way to bring up handwriting to text with SwiftKey? I feel like I've seen it before but now that I'm looking for it I can't seem to find it.
Using Google speech to text Beantwortet
1 Stimme 1 Kommentar

I can't use it. If I stop for a second it will stop recording and I get this pop up which won't go away off my screen whilst blocking the keyboard, for an unacceptable duration....further to that, sometimes the keyboard won't go away and I have to restart my phone so I can't even continue with typing... This is the popup: "Your audio will be sent to Google to provide speech recognition service. A transcript will be shared with this app"... Can you please inform Google of the situation because I don't know who to ask or where to send anything and this is their problem as we know... there was no issue in the fairly recent past. I really enjoy using SwiftKey and have for a long time I don't want to go away from it. But I will have no choice if this issue is not addressed by Google.. Thanks kindly note that I have tried uninstalling and reinstalling SwiftKey I have the latest version it doesn't change anything
Symbols layout not the same after phone reset Beantwortet
0 Stimmen 2 Kommentare

I have recently reset my phone, and before it was reset my swiftkey symbols layout had the "?" symbol above the delete button, the whole symbol layout was better, the I reset my phone login and sync swiftkey with my phone again and now the symbols layout is completely different, and the "?" is to the left of the delte button, and it's extremely annoying since I've been "hardcoded" to the other layout and now I can't use the symbols layout like it's learning a whole new keyboard... I have the same phone with the same settings and languages on it the only change is the reset of the phone
Underlying words Beantwortet
0 Stimmen 1 Kommentar

How do I underline words
Gifs are no longer working Beantwortet
-1 Stimmen 2 Kommentare

Did newest update and Gifs no longer work. No results when pressing the topics or searching for one yourself.
Why Is My Theme Changing By Itself Beantwortet
-1 Stimmen 5 Kommentare

I'm using the latest stable version of the keyboard, I've noticed lately that my default theme is changing to a super dark one by itself. I currently have my default theme set to the 'Classic Light' one. I always thought that once a user set their preferred theme that it stayed that way until the user decided to change it to a different one
Problem accessing Personal data & SwiftKey account preferences Beantwortet
1 Stimme 2 Kommentare

I would like to manage my Swiftkey data

I am having a problem signing in to my Microsoft SwiftKey Account on https://data.swiftkey.com/

Both Firefox and Edge have the options to sign in greyed out. I have tried using Chrome in incognito mode but I keep getting the response...

"There was an error logging in. Please try again later."

and I did I tried logging in a few more times in the past week however I STILL got the same response.

(Screenshot)

Could it be a problem with Swiftkey or a problem with my account?
[Feature Request] Make the arabic layout exactly like gboard layout Beantwortet
5 Stimmen 9 Kommentare

First of all, thanks alot for responding to our feedback about Arabic layout and make it true after along time of waiting.
Second of all, please please please nobody want this layout since it's produced very small font i submit a request in the Link below explained how it's too small compared with Google keyboard (gboard)

So please just unite the Arabic layout with the stock google keyboard plus attention to increase the size of letters font.

Sincerely
SwiftKey wants to replace "that" with "thst" Beantwortet
1 Stimme 3 Kommentare

For some reason, SwiftKey will inexplicably (and it has done this for many years and versions) want to autocorrect "that" to "thst". It makes no sense, and I make sure to manually delete the suggestion every time. This happens maybe once per month? After I delete it, if I try to type "that" a few times, it will suggest "that" correctly. I have autocorrect enabled. I have Norwegian and English (UK) as languages. "Thst" is not a word in any vocabulary, or something that I will ever use. This random, buggy suggestion just seems to happen from time to time and I don't understand why.

It is not that I type "thst" by mistake - that might too happen - I type "that" correctly first time, and I see SwiftKey changing it to "thst". Very annoying!
Lỗi chính tả Beantwortet
-1 Stimmen 1 Kommentar

Làm ơn sửa lại từ “nguỵ biện” thành “ngụy biện”.
'invalid characters' in shortcuts Beantwortet
0 Stimmen 3 Kommentare

I would like to add the interrobang as a shortcut.

Replacing ?! with ‽.

When I try to add this I get an invalid characters error.
Problème avec les @ Beantwortet
0 Stimmen 4 Kommentare

Lorsque je tente de mettre des @ le clavier bug. Il se ferme et s'ouvre à l'infini et impossible d'effacer le message, sauf en changeant de clavier.
Uper case on middle of the sentence Beantwortet
0 Stimmen 1 Kommentar

Hello. I use SwiftKey since the begging and i have this issue only since one week. When i use words (in french) like "sur" or "que" or "qui" etc in the middle of a sentence, the automatic correction put a capital on the begging of the word. It write "Sur" instead of "sur" or "Que" instead of "que" on the middle of the sentence. This behavior is very new. what can i do? Thank you
Autocorrect won't correct certain words Beantwortet
0 Stimmen 1 Kommentar

There are a few typos I make constantly that autocorrect never fixes, even though I've repeatedly told SwiftKey to never predict the typos every again hundreds of times. I often type'cna' instead of 'can' and it is never auto corrected. There are others, but that's my big beef.
Arrow keys Beantwortet
1 Stimme 7 Kommentare

I want the arrow keys in the middle - like we used to have
Zwischen Swiftkey und Gboard switchen Beantwortet
0 Stimmen 14 Kommentare

Hallo zusammen

wie kann ich zwischen den Tastaturen switchen? Wenn ich bauf Gboard bin kann ich ohne probleme auf Swiftkey wechseln, aber von der Swiftkey Tastatur kann ich auf keine andere Tastatur direkt wechseln. HIer muss ich immer über die Handy Einstellungen gehen. Das ist sehr mühsam.

Hello everybody

how can I switch between the keyboards? When I'm on Gboard I can switch to Swiftkey without any problems, but I cannot switch directly to any other keyboard from the Swiftkey keyboard. Here I always have to go through the cell phone settings. It is very troublesome.
Problem with "dan" prediction in Spanish Beantwortet
0 Stimmen 4 Kommentare

I use Swiftkey on Android in both Spanish and English. It usually works well.

I have an issue with the word "dan". In Spanish, "dan" is the third person of the verb "dar" (i.e. "to give --> they give"). Every time I try to write it, Swiftkey suggests the change to "Dan", assuming I'm trying to write that name.

No matter how many times I try to add lowercase "dan" to the dictionary, it never works. And judging by the likes of this Twitter post, it seems I'm not the only one having this problem:

https://twitter.com/dasoman/status/1369230962257764353?s=20
Problems with Swiftkey in Microsoft RDP client Beantwortet
0 Stimmen 1 Kommentar

Hi,

I have an issue when Swiftkey is set as my default keyboard on a Samsung Galaxy Tab S7+ when using Microsoft RDP client. I'm posting it here as a Swiftkey issue as it does not happen when the default Samsung keyboard is set as default.

When the Samsung physical keybaord is connected but Swiftkey is still set as the default keyboard, the backspace key does not work in Microsoft RDP client to host PCs. If I switch the default onscreen keyboard to Samsung, the backspace key on the physiocal keyboard starts working again in RDP. Clearly, even though I am using the Samsung physical keyboard, Swiftkey is involved somehow and blocks the backspace key from working. Any assistance appreciated.
Languages sorting is different in 2 mobiles. Beantwortet
0 Stimmen 1 Kommentar

Hello,

I have 2 phones, both set 3 languages: Japanese, English, Chinese.
The first phone is hTC One m9, the language sort is: Japanese, English, Chinese.
The second phone is hTC U12 life, the language sort is: English, Chinese, Japanese.

When changing languages by swipe on space button, the sort is different on two phones. That makes me confused!

Is there sorting methods for us to set?
Barra de digitação Beantwortet
0 Stimmen 1 Kommentar

Alguém sabe se tem como tirar a barra de digitação? Aquela barra que quando você clicka pra digitar ela fica piscando se você não digita nada, isso em qualquer aplicativo, seja WhatsApp, Google, etc.
Wrong Ellipsis Writing in Indonesian. Beantwortet
1 Stimme 2 Kommentare

It's stated in our Ministry of Education and Culture Act No. 50 Years 2015, Chapter 3 Verses 1 Number 1: III.I.1. An ellipsis is used to indicate that a part of a sentence or quote has been omitted. For example: The causes of the decline ... will be investigated further. In the 1945 Constitution it is stated that the state language is .... ..., the fish is different. Note: (1) The ellipsis is preceded and followed by a space. (2) An ellipsis at the end of a sentence is followed by a period (four dots). The first note clearly stated, "The ellipsis is preceded by space" but SwiftKey forced me to remove the space before ellipsis. I have turned off all autocorrect features and changed the languange to Indonesian but it's still happening. I think this problem needs to be fixed as quickly as possible. I have failed my online test due to problem.
Voice to text suggestions no longer available Beantwortet
1 Stimme 1 Kommentar

I have been using SwiftKey for many years now and recently the voice to text has a different interface. It's no longer as accurate and doesn't give the suggestions that it used to do. Is there a way to get that back?