Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

Problem accessing Personal data & SwiftKey account preferences Beantwortet
1 Stimme 2 Kommentare

I would like to manage my Swiftkey data

I am having a problem signing in to my Microsoft SwiftKey Account on https://data.swiftkey.com/

Both Firefox and Edge have the options to sign in greyed out. I have tried using Chrome in incognito mode but I keep getting the response...

"There was an error logging in. Please try again later."

and I did I tried logging in a few more times in the past week however I STILL got the same response.

(Screenshot)

Could it be a problem with Swiftkey or a problem with my account?
No Korean in physical keyboard layout Beantwortet
0 Stimmen 3 Kommentare

There's still no Korean for physical keyboard layout

Even if I use the Shift Ctrl combo,the onscreen keyboard changes to Korean but the physical keyboard still writes in English

Please add Korean layout for physical keyboard
Problem with 九宫格 input for Chinese (major blocker) Beantwortet
0 Stimmen 1 Kommentar

Please forward this feedback to the product manager responsible for Chinese input (main reason I am still using Google Keyboard):

中文有个很严重的体验问题，就是用九宫格输入词汇拼音的时候不能指定第二个字的拼音。

比如我想输入“坐息”这个词，用九宫格打[WXYZ]-[TUV]-[MNO]-[WXYZ]-[GHI]，结果首先出的是“遵义”，“座椅”之类的。我选了第一个字的拼音为 zuo，但是不让我选第二个字的拼音 xi。我只能在一堆 zuo 开头的词汇 (zuo yi, zuo xi, zuo zi, zuo zh*) 里去寻找 zuo xi 这个拼音的词，非常不方便。

谷歌的 gboard 就没有这个问题。我在 gboard 的中文九宫格打完 [WXYZ]-[TUV]-[MNO]-[WXYZ]-[GHI]，就可以先选 zuo，然后再选 xi，然后它就把所有zuoxi拼音的词汇给我提示出来了。第一个就是“作息”

不知道 swift 负责中文输入开发的程序员和产品经理有没有用自己的产品？
Android version - please improve the Chinese (Pinyin) keyboard function Beantwortet
1 Stimme 1 Kommentar

Please add more features to improve the Chinese (Pinyin) keyboard. For example, add the function that can independently choose each Pinyin. Please take reference of other Chinese keyboard like Sougou, Baidu Keyboard. They are doing well in this area.
キーボード機能 Beantwortet
-1 Stimmen 1 Kommentar

アップデートしたらundo機能が無くなりました。復活を希望します
Can't change default search engine Beantwortet
2 Stimmen 4 Kommentare

I'm a Bing user and my swiftkey on Android don't have any option to change the default search engine from Google to Bing. I need help.
Arrow keys Beantwortet
1 Stimme 7 Kommentare

I want the arrow keys in the middle - like we used to have
Space before predicted words instead of after Beantwortet
0 Stimmen 1 Kommentar

Is it possible to not have space automatically added after selecting a word prediction but instead just add a space before the predicted word like when using flow?
Zwischen Swiftkey und Gboard switchen Beantwortet
0 Stimmen 14 Kommentare

Hallo zusammen

wie kann ich zwischen den Tastaturen switchen? Wenn ich bauf Gboard bin kann ich ohne probleme auf Swiftkey wechseln, aber von der Swiftkey Tastatur kann ich auf keine andere Tastatur direkt wechseln. HIer muss ich immer über die Handy Einstellungen gehen. Das ist sehr mühsam.

Hello everybody

how can I switch between the keyboards? When I'm on Gboard I can switch to Swiftkey without any problems, but I cannot switch directly to any other keyboard from the Swiftkey keyboard. Here I always have to go through the cell phone settings. It is very troublesome.
Changing languages while using a physical Bluetooth keyboard Beantwortet
1 Stimme 12 Kommentare

I'm using a physical Bluetooth keyboard with my Galaxy Tab S7, and when I try to switch from English to Hebrew, it doesn't do anything, whether I press the globe icon or use the hot key. The on-screen keyboard will change, but the input from the physical keyboard will not. While using the native Samsung Keyboard, I don't have this problem. Any suggestions?
Want feature Beantwortet
0 Stimmen 1 Kommentar

I want love if the keys glo with different colours light when to touch, if you are use a custom picture as the background. If this can be added as an option for background images. Thanks
Numbers and symbols above letters Beantwortet
-1 Stimmen 3 Kommentare

I opened my S10 this morning and noticed the keyboard no longer had the theme I chose. So I tried to download several and none of them were available. I uninstalled the app the reinstalled. Even though signed in the app did not remember my settings. I was able to download the themes and started to set up a new keyboard. Weirdly I can't find a setting for letters alone on the keyboard. Now there are symbols and numbers above the letters. This is driving me crazy, literally. I have severe ADHD and this is a nightmare for me.
SwiftKey theme not downloading Beantwortet
2 Stimmen 11 Kommentare

I've purchased the cavalier theme and for over a year now it's not been working I've tried to report this multiple times but no one is getting back to me so not sure what else to do
Samsung S21 Ultra: frequent pop ups asking me to confirm keyboard or similar... Beantwortet
0 Stimmen 1 Kommentar

i've been using Swiftkey Keyboard for a long time and now.

on any of my previous phones, including the S20 Ultra which i used from its introduction around Feb/March 2020 till just a week ago, everything was fine as usual.

with this new Samsung S21 Ultra, however, i get very frequent (rmultiple times each day, very annoying!) pop ups requesting something. i can't even tell what it's requesting, but it seems like it's asking me to confirm my keyboard choice or possibly Samsung Keyboard asking me if i want to use the Samsung Keyboard? i can't tell, as it doesn't have an explicit question asking me anything. when the pop up shows up, the bullet point for selecting which keyboard i want to use has ALREADY selected/highlighted the Microsoft Swiftkey keyboard. i have no idea why either the S21 Ultra or Samsung Keyboard or something else keeps wanting me to confirm this multiple times each and every day!

may i please kindly ask if someone could please try to help me resolve this please?

thank you in advance.
Add ability to pin frequently used emojis Beantwortet
0 Stimmen 7 Kommentare

I have an emoji I use to indicate amazement "😲" that I can't find since I don't know the keywords used for it. I'd like to pin it since I probably don't use more than 10 different emojis. It would be a minimal addition to the interface and speed up usage.
Options missing Beantwortet
2 Stimmen 4 Kommentare

SwiftKey should give the option to disable two words on a single prediction box, as most of then don't make sense in my language (PTBR) and are very numerous and annoying to delete. The gesture/flow setting should have an option to disable both. There are some bugs in both normal and beta versions, like when I type "q" and for some unknown reason the prediction shows an "a" when it should show "que" (meaning "what" in my language). That problem stays even after I've deleted the prediction hundreds of times. It goes away for a time, but it comes back again. There should be a setting to save all my used words if I loose my account. From time to time the predictions show single consonants for no reason, like when I type "n" and it predicts and "n"... Which is useless for me because it's just a single letter. I delete these predictions, but they always come back sometime later.
Microsoft swiftkey flow underline Beantwortet
1 Stimme 1 Kommentar

I have a thin underline when i use flow on my swiftkey and when in snapchat the underline just stays there and it shows for the person who is receiving my snap. My question is that can it be disabled since i find it very irritating. Thanks for the answer already!
Clipboard no longer works with numbers keyboard Beantwortet
0 Stimmen 1 Kommentar

In an app I use there is a field to input a number to submit. Clicking on this field opens Swiftkey's numbers keyboard by default (the one with numbers and symbols accessed by the 123 button on the main keyboard). Up until recently I could access the clipboard to paste a number in, now long pressing does nothing and no clipboard is available. The Samsung keyboard works so I don't think it is the other app.
add more emoticons or customization options Beantwortet
1 Stimme 2 Kommentare

I haven't seen a way to do this yet, but I find the standard emoticons that are offered to be very bad and lacking in terms of the number of different options.
For instance, literally nobody I know uses ":-D", it's always ":D" which makes this function basically useless for me personally because it seems completely unnatural.

But those are quick to type out yourself, I think it's much more important to add ones that you can't easily recreate on your own like "( ͡° ͜ʖ ͡°)" or better, just give people the option to add and customize emoticons themselves.

I'm aware that you can add them to your clipboard and assign shortcuts, but I would personally prefer having them in the same tab as the standard emoticons, that would be much more convenient and logical in my opinion.
Automatic period positioning Beantwortet
0 Stimmen 2 Kommentare

I'm an engineer so I am constantly texting decimal numbers. When trying to type something like "the tolerance for that part is. 100" the period automatically snaps to the "is" and not to ".100" even when intentionally adding a space. I then have to monkey around with spaces or put the number in parenthesis. It's really annoying when I have to do this multiple times in a sentence. Disabling autocorrect doesn't stop this behavior.
More sounds in SwiftKey Beantwortet
3 Stimmen 1 Kommentar

Please add more sound options in SwiftKey as previously loaded ones are not that good.. And also we get bored after hearing those for a long time. Please consider adding more sound or providing custom sound feature or letting us to use the default sound of our device.
How can I get “Samsung Adaptive” theme on my other phone? Beantwortet
0 Stimmen 5 Kommentare

On my new Galaxy S21 I’ve got this theme called “Samsung Adaptive”, this is separate to the normal standard “adaptive” theme, this Samsung adaptive theme looks pretty much identical to Gboard’s design and it looks really cool.

I tried to get the theme on my older Note10+ but I can’t find it, both phone’s SwiftKey app version are on 7.7.1.8

I’ve noticed that SwiftKey came preinstalled and it’s a system app that can’t be uninstalled on the Galaxy S21, can I assume that this theme is a Galaxy S21 exclusive? I really hope this theme comes to older phones!

I’m getting an error message when trying to upload screenshots of the theme, here’s an Imgur link to it: https://imgur.com/a/peWpLdW
Capitalisation of the digraph IJ in Dutch Beantwortet
1 Stimme 5 Kommentare

The Dutch swiftkey dictionary doesn't correctly capitalise Dutch words starting with the digraph ij. They should be capitalised as IJ, but swiftkey capitalises those words as Ij. Examples: - Ijmuiden (should be IJmuiden) - Ijsje (should be IJsje) - etc.
prediction options no longer appear in text Beantwortet
0 Stimmen 1 Kommentar

Forever, As I voice type and text appears in sentences and paragraphs certain words are underlined Within The text and if 1 clicks on Such an underlined word then various options appear that can be selected. All of a sudden that has stopped. Very frustrating.
'new paragraph' does not. ARGH! Beantwortet
1 Stimme 1 Kommentar

All of a sudden, Voice typing when I say New paragraph, or new line, It pauses, it does not type those words, but it does not Skip two lines for new paragraph, or advance to the next line, when I say new line. Very frustrating. With gboard it still does.
Kopieren in Zwischenablage funktioniert nicht mehr richtig! Beantwortet
0 Stimmen 1 Kommentar

Ich habe ein Xiaomi Redmi Note 6 Pro und nutze SwiftKey schon sehr lange. Leider funktioniert meine Zwischenablage nicht mehr richtig. Ich glaube, dass dies seit dem Update auf MIUI12 der Fall ist, bin mir aber nicht wirklich sicher. Ich habe Android 9 drauf; das hat sich auch nach dem Update auf MIUI12 nicht geändert! Normalerweise wählte man Textteile aus, klickte auf kopieren und der Text war sofort in der Zwischenablage, wo man ihn anpinnen konnte und zusätzlich stand er sofort in der Vorschlagszeile, sodass man ihn mit einem Klick direkt irgendwo einsetzen konnte. Aber seit einiger Zeit funktioniert das nicht mehr; bzw. muss man mindestens 2 oder 3 mal den Text kopieren, bis er endlich in der Zwischenablage erscheint. Komischerweise kann man ihn aber einsetzen, wenn man im Textfeld lange gedrückt hält und dann auf "Einfügen" klickt. Also so, wie es eigentlich bei jedem Handy standardmäßig funktioniert. Also wird der Text wohl in die systemeigene Zwischenablage kopiert, aber leider eben nicht in die von SwiftKey! Hat noch jemand dieses Problem? Oder liegt es eventuell wirklich am aktualisierten MIUI12? Unter MIUI11 funktionierte es noch einwandfrei! LG Hunter 😉
Little font size Beantwortet
0 Stimmen 1 Kommentar

Good morning, friends, yesterday I bought a phone for my mother. And today she asked me to make the letters on the keyboard bigger. On her old phone, the layout size is smaller, but the font is larger, please add the ability to customize the font size!
How to insert the current date and time Beantwortet
3 Stimmen 1 Kommentar

Is it possible to add a clip that is dynamic - say cd for the current date, ct for the current time etc? Are there any sort of macros like that available?
Independently resize portrait and landscape Beantwortet
1 Stimme 1 Kommentar

Is it possible to set discreet sizes depending on whether the phone is in portrait or landscape mode? I feel like this used to be an option but I don't see it anywhere.

If its not possible, this option should be included in a future update. Simply scaling the portrait size for landscape doesn't work very well on taller phones like the OnePlus 8 Pro.
Signature Beantwortet
0 Stimmen 3 Kommentare

I want my signature to appear at the bottom of all emails that I create and respond to others.