Download and installation help

We've compiled some of our most frequently-asked questions around downloading and installing SwiftKey on Android. 

  1. Which versions of Android OS does SwiftKey Keyboard support?
  2. How do I find which version of SwiftKey I’m using?
  3. Can I move SwiftKey onto my SD card?
  4. SwiftKey on Amazon App Store
  5. Will SwiftKey Keyboard work with custom ROMS?

1 - Which versions of Android OS does SwiftKey Keyboard support?

Currently the SwiftKey Keyboard for Android supports version 4.1 (Jelly Bean) and above. If your device is running an older version of the Android OS you’ll need to update in order to install SwiftKey. 

2 - How do I find which version of SwiftKey I’m using?

When you contact SwiftKey Support it can sometimes be helpful to indicate which version of SwiftKey you're using. To do this:

  1. Open the SwiftKey app
  2. Tap the three dots in the top right corner
  3. Select 'About'
  4. Your version number will shown

3 - Can I move SwiftKey onto my SD card?

Unfortunately, it’s not possible to move any input method like SwiftKey onto the SD card. This is an Android restriction, rather than a limitation on SwiftKey's end. 

4 - Amazon App Store

If you previously downloaded SwiftKey from the Amazon App Store you should be aware that this version has long been discontinued. Although it may still work to a degree, we don’t actively offer support and therefore recommend you download the latest market release from the Google Play Store. 

5 - Will SwiftKey Keyboard work with a custom ROM?

SwiftKey does not officially support custom ROMs. As the Android ROM community is constantly growing, it makes it difficult for our teams to troubleshoot, diagnose and resolve issues. 

SwiftKey may work with your custom ROM, but unfortunately, we’re unable to guarantee any level of service or provide support beyond what you find in this knowledge base for standard versions of Android.

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