In some situations, the keyboard will revert to the iOS default keyboard. These include (but are not limited to):
- Returning to an app after locking the device
- Creating a new message in iMessage
- Switching between apps
- Entering password/credit card information (to ensure your privacy and the protection of your personal information)
There are several things you can do to help keep SwiftKey as the default keyboard.
Move the keyboard to the top of the list
Moving SwiftKey in the "Keyboards" area to the top of your enabled Keyboards list will help maintain SwiftKey as default. Please follow these steps:
- Enter settings on your device
- Tap on ‘General’
- Scroll down to ‘Keyboard’
- Tap on ‘Keyboards’
- Tap on 'Edit'
- Tap and drag 'SwiftKey - SwiftKey' to the top of the list
Restarting your phone with SwiftKey as the running main keyboard
After moving SwiftKey to the top of the list and using it in an app, try restarting your phone. This can often help your device remember this new order.
Use the globe key to return back to the SwiftKey Keyboard
If the keyboard has switched to the Apple or other keyboard, tapping the globe key will allow you to return to using SwiftKey.