Why does my Gmail Personalization keep failing?

Please make sure that your date and time settings are correct; if the date/time on an Android device is set incorrectly, Gmail personalization does not work.

To ensure IMAP is enabled for Gmail follow the steps below:

  1. Go to your device Settings
  2. Tap 'Accounts'
  3. Look for the Gmail icon and select 'Personal (IMAP)' 
  4. Enter your account details (email address and password)

That's it, you should be all set!

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