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Personal dictionary does not work with SwiftKey [Not a SK issue]

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Hello, I have an honor 8, but my personal dictionary does not work with the swiftkey keyboard. Is there a setup to do? I usually use my dictionary because I use regular abbreviated words. Example: "bjs = bonjour" ...

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    Alpert

    Hello Mathieu,

    Currently I'm on HTC and I can't reproduce the issue.

    I will share with the team and to see what we can find. Meanwhile, please share us following info:

    • Android version
    • SwiftKey version
    • If it happens in some specific apps?
    • If it happens with some specific steps that we can try to reproduce?

    Alpert

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    Permanently Deleted User

    Hello,

    I am in android 6.0 with EMUI 4.1.

    For GO KEYBOARD the version is 3.10.

    On any sms, email, chrome ...

    Thank you for your help.

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    Alpert

    Mathieu,

    Not sure why you mentioned Go Keyboard, but we're SwiftKey, not the same app.

    In case you typed the wrong name, I'd like to ask you to share a video (a screen recording of the issue) with us.

    Details for the video :

    • I suggest to record the issue by using this app.
    • Enable touches. (Android settings > Developer options > show touches. Sometimes it's aka glove mode.
    • Upload the video to Google drive then share the link to here.

    A video shows the problem more directly.

    Alpert

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    Permanently Deleted User

    Opss sorry it's swiftkey well I meant. I have tested go keyboard in between but I do not like at all.

    Here is the link to show you. While it works on go keyboard or with the original keyboard: see video N ° 2

    https://drive.google.com/open?id=0B2pMsumTtjiQUUliUENCSkJqOTg

    https://drive.google.com/open?id=0B2pMsumTtjiQTjkweTdMaEdNbms

    thx

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    Alpert
    • Edited

    Thanks for the videos, Mathieu. The videos are very well recorded, so that I'm able to answer immediately :

    The words and shortcuts you set is in paramètre d'android > langage & clavier > dictionnaire personnelle. And this dictionnaire is ONLY accessible for the default keyboard (Huawei Swype dans votre cas) and Gboard. It's NOT accessible for 3rd party keyboards (such as SwiftKey, TouchPal, Go Keyboard, etc)

    If you want similar shortcut on SwiftKey, we have this function ! And here's how-to :

    Paramètre SwiftKey > Saisie > Presse-Papiers > Ajouter un nouveau clip, and it's the same setup : to type "bonjour" in "Contenu du clip", and "bjs" in "raccourci". 

    Hope my answer is clear for you. If necessary, I can speak in French.

    Happy typing

    Alpert

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    Permanently Deleted User

    great thanks a lot 

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    Permanently deleted user

    Why are your instructions in French (I think)... What makes you think if someone asks you a question in English that would be able to read & understand French?? 😕

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    Alpert
    • Edited

    @Mark

    It is indeed French, I mentioned in the previous post.

    If you took a look at the screen record video he sent me, you should have known that he's French. 

     

    And I do think to answer a French user in French is nice. 

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