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    Permanently Deleted User

    I'm chiming in here too. At first I thought Swiftkey was just having a sizing problem with the highest density screen setting, but I realize that it's also causing system lag with the recents menu softkey. Predictions have been terrible too. Cursor jumping too. Have to switch to Gboard in the interim. Please Swiftkey, using anything else is incredibly painful. (Though I do like this GIF button.)

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    Ryan P

    Going to keep this thread focused on this jumpy cursor issue. 

    Can you replicate this over and over? Figured out what triggers it?

    Does it happen in all apps or just some?

    Please provide as much detail as you can (screen shots/videos/etc).

    Thanks,

    Ryan

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    Daniel Weis

    I have not had this cursor issue with my Galaxy S8+ but my wife is complaining about it. We have different preferences so that might have something to do with it. 

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    Permanently Deleted User

    I'm chiming in here. Long time Swiftkey user who just got the S8+ and ever since my swiftkey keyboard does not work. I cannot type anything from the top letter row (q through p).

    Help!!

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    Permanently Deleted User

    I can confirm that I am having this issue too on the S8+.  It kind of starts to type the correct word and then types something completely different.  For example, the word "they"  I found it to shorten it to "th" or something completely different.  I've been contemplating going back to the Samsung keyboard and thought I'd try and sync today, but it's just not working for me at all and I can't get the old Swiftkey data from my old phone onto the S8+.

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    Permanently Deleted User

    I too am having issues with the swift key keyboard on the galaxy s8. For me, sometimes the entire touchscreen stops working. We deleted swift key to see if that was the problem. It was. The screen never stopped functioning once swift key was removed. I am a loyal user. And I can't stand this samsung keyboard. Please fix these glitches asap! Gonna try gboard as others have suggested.

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    Permanently Deleted User

    Mine tried the sa me thing her is a perfect example right here

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    Permanently Deleted User

    Im also having issues after upgrading my galaxy to the s8. I still have my old s6 and swiftkey operates smoothly without any issues but when I attempt to use it with my s8 it lags horribly and is completely unusable. Anything I can do to fix this issue? Bummed out since I've been using this keyboard for years and don't particularly want to "break in" a new keyboard.

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    Permanently Deleted User

    I thought I was the only with this issue when I was typing it kept skipping at times on my Galaxy S8

     

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    Permanently Deleted User

    For my 10 cents worth, I am also having the sizing issue, where it randomly resizes to a jumbo size. It started when I switched to the QHD screen resolution required for the VR.

     

    Love Swiftkey, really would hate to move away.

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    Permanently Deleted User

    The sizing issue is being tracked in another thread. The latest beta keyboard released yesterday fixes the sizing issue completely. 

    On this topic of the current thread, I don't see the cursor jumping anymore on my keyboard and it is fast and smooth like it's always been. 

     

    Well done developers! 

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    Permanently Deleted User

    I would like to leave some more feedback.  Since changing from the S6 to S8+ swiftkey does not work as it did before.  Predictions are often not even real words and if a space is missing between two words that creates a non-word, it does not auto correct it.

    Another oddity is that swiftkey now seems to have issues with certain words, such as "would" and "should", it often leaves them as woul or shoul with no option to manualy correct to the correct words.

    I also have the resizing issue.  It was working fine with the keyboard on the largest setting.  Then the keyboard shrunk, but when i went back to the settings, it was was showing as though it was already set to the largest setting.  After a bit of playing around, I discovered that if you have the screen locked to portrait mode, this can cause the problem after an update.  I'm not sure how or why, but returning the phone to "auto" fixes this for me.

    I am struggling with the very poor auto correct though, please fix this.

    Tried completely uninstalling and reinstalling, backing up from account etc, but no luck.

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    Permanently Deleted User

    Hello,

    My phone is Samsung S8.The version I'm using is Version:6.6.1.20

    I've experience Problem Using Your Best Keyboard.

    When I've having Sometimes Suggested Completions - Then,When I've Want to Using/Apply them,Then I've no Respond,Only When I Press them 3-5 times,in Order to Use Them.

    I mean to The Top highest Row in The keyboard,(The highest One,There isn't Any Row Above her),That divided to 3 parts & at That Row Turn Up (appears) suggest Auto completions to Words & Auto correction to The Words,That I type.

    I mean the "suggestion bar".

    • Please Share My info With Your team & Your engineering team,My honest Claim - In order to Fix This Bug.!!!
    •  

    How can I fix That Problem of Mine?

    Waiting for Your Sincere Answer/Solution...

    Thanks.

    Best Regards.

    Joseph.

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    Permanently Deleted User

    I am having the same problem, plus sometimes I will type an entire word and then when I hit space, the entire word gets deleted and I have to type it again.  The auto correct does suck now and so does predictions.  I will type a word 100% correctly and in correct grammar/usage in a sentence just to have auto correct change it to another word(or deletes it), making the sentence senseless.  Really sucks on Facebook posts.  For some reason it loves to replace the word "like" with "lime" for no reason.

    I will add that this problem actually started on my S7 Edge with the latest Android update.  I was hoping it would go away when I switched to the S8, but it did not.  So I believe the problem is some sort of conflict/issue between your keyboard program and the latest version of Android.

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    Permanently Deleted User

    Same problem here, sometimes the keyboard "swipes" by itself to another letter on the opposite side of the keyboard, and sometimes the whole thing freezes then types the letters at once after a brief freeze.

     

    My S8+ is up to date and new.

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    Permanently Deleted User

    I am also having issues after upgrading to Galaxy S8. While typing, the cursor will jump back one space on its own. Other times it will move one of the letters from the middle of a word I type to the end of my sentence. I have been using Swiftkey for years but couldn't take it anymore and had to stop using it. Wish this would get fixed.

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    Permanently deleted user

    I think this problem might perhaps be bigger than the SwiftKey keyboard. I was using the original keyboard on my s8 but it sucked and changed words and did extra spacing and stuff. Then I switched to this keyboard to see if it worked better and no luck. I have the same issues as above. And I'm fed up with the s8 because of it!! Might it be something to do with the touch of the s8?? Or what else could it be to fix the problem???

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    Permanently deleted user

    I thought I as going mad with all sorts of issues with SwiftKey, extra spaces, deleted words or part of, cursor jumping to next line etc. Found out the edge of my hand was touching the edge of the s8 when I reached over to type on the opposite side of the keyboard. Can you resize the keyboard or have a surround to it to move it away from the edge of the screen or resize it to move it in a bit? Not yet found a solution.. Case on it hasn't worked...

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    Ryan P

    Hello everyone,

    The topic of this post was around sporadic typing and jumpy cursor. I understand others are having other odd issues, I urge you to create a new post or submit your own ticket. 

    There are too many issues here to discuss them all.

    Erin has even said above, some of these issues even happen with the stock keyboard. So there could be some hardware issues that are beyond our control. 

    For anyone having issues with SwiftKey and their S8, it would be helpful if you could capture screen recording of this happening. 

    Here are some key things to let us know as well:

    • Current SK version
    • What app(s) does this happen in
    • Is it easily reproducible?
    • What languages do you have downloaded with SwiftKey

    Happy to help anyone who can provide us with more info. 

    Thanks,

    Ryan

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