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    Alpert

    Hi,

    Can you mention your SwiftKey version number and Android version?

    >Since when it happens?

    >In specific apps or general?

    >Have you tried a reinstall?

     

    Alpert

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    Permanently Deleted User

    Hi, my Swiftkey version is 6.5.5.30, it just stopped opening yesterday for the first time, and I have not tried a reinstall, I do not know how to. Also, it's not in any specific apps, it won't open at all. It also closes the Swiftkey app when I try opening the keyboard Thank you for getting back!

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    Subliminal5oh2

    Hey Nate, have you tried a fresh install and cache cleaning yet? Sounds like the application and keyboard are force closing/crashing. Let us know if that fixes things!

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    Subliminal5oh2

    To uninstall simply go to your settings, then applications, find SwiftKey and uninstall, if uninstall isn't available, disable should be, and that will allow you to reinstall updates. If you need screenshots I can provide those!

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    Permanently Deleted User

    I pushed a few buttons and updated it, now it's working again. Thanks!

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    Alpert

    Thanks for the update, Nate!

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