• Avatar
    Alpert

    I'm sorry to hear that.
    Can you provide SwiftKey version number? Does it happen recently or since a while?

    0
    Comment actions Permalink
  • Avatar
    Permanently Deleted User

    Hello,

    I'm Using Your Swiftkey from Your Start/The Start - A Really A Big hugh fan.!

    My Swiftkey version:6.6.4.19

    It happen for A very Long time,About 3 Months,Since I Upgrated My Phone from LG G4 to Samsung S8.

    It's Seems,That No One from Swiftkey team doesn't Care At All.!!!

    Please Pay Aattentions & Work to Solve This Bug/issue,I'm not The only One,Who Suffer from This issue.!

    Waiting for Your Sincere Answer...

    Best Regards.

    Joseph.

    0
    Comment actions Permalink
  • Avatar
    Permanently Deleted User

    Bounce

    0
    Comment actions Permalink
  • Avatar
    Alpert

    We have many users using SwiftKey on Samsung S8/S8+, but very few times I heard about the slow performance. Can you try to pull SwiftKey out of the optimization list of Samsung and the cleaner app if you have installed.

    Also, please give us as many details as possible. Do a screen record could be a nice idea.

    0
    Comment actions Permalink
  • Avatar
    Permanently Deleted User

    Hello,

    I mean the "suggestion bar".

    When I've having Sometimes Suggested Completions - Then,When I've Want to Using/Apply them,Then I've no Respond,Only When I Press them 3-5 times,in Order to Use Them.I mean the "suggestion bar".

    I mean to The Top highest Row in The keyboard,(The highest One,There isn't Any Row Above her),That divided to 3 parts & at That Row Turn Up (appears) suggest Auto completions to Words & Auto correction to The Words,That I type.

    I mean the "suggestion bar".

    • Please Share My info With Your team & Your engineering team,My honest Claim - In order to Fix This Bug.!!!
       
      I'm talking About Non - Respond,
      Not About Slowness At All.!!!
       
      I hopeful,That Now You understand Me exactly Perfectly.!
       
      Best Regards.
       
      Joseph.
    0
    Comment actions Permalink
  • Avatar
    Alpert

    Joseph,
    Sorry misunderstood your description. The suggestion bar is unresponsive, I understand now. But as your report is very initial, I haven't heard about this before your report, and I failed to reproduce the problem on all of my devices.
    To better understand the problem and to locate the issue, I need more information: a video clip of this problem. Can you help us to do that?

    Thank you.
    Alpert

    0
    Comment actions Permalink
  • Avatar
    Permanently Deleted User

    Hello Alpert,

    My issue happens often,but not Always.!
     
    Each issue is individual - So is My issue.!
     
     
     
    Each issue for itself.!
     
    You Can't Check My issue,
     
     
    But You Can try.
     
    Please if You Could - Just Share My info/issue With Your team & Your engineering team.
     
    Thank You.
     
    Best Regards.
     
    Joseph.
     
    0
    Comment actions Permalink
  • Avatar
    Alpert

    I hope you can understand, to fix a problem needs very detailed information if it's not general.
    If sometime it happens, it may very well be the RAM cleaner problem or battery optimization list. I asked you to try it first. So please calm down.
    I didn't understand what you meant "each issue individual", "for itself". Do you mind to explain more? That's an unfortunate situation for me, I am unable to check your issue, so please give us as much information as possible. Otherwise devs can't locate the problem nor fix it.

    0
    Comment actions Permalink