Lost all of my clips from clipboard
AnsweredDidn't know until recently that the three lines on the keyboard gave you access to the clipboard. Well, the first time I found it, all of my clips were there. After going back to the keyboard, I tried it again, this time hoping to paste something. But when I went to the clipboard the second time, all of my clips were gone!
I thought maybe the keyboard was just acting up, but when I went through the actually SwiftKey app, all of my clips were missing from there as well!
What the heck happened? Can I get them back?
*I didn't download anything or do a phone or app update of any kind before this happened.*
Hello,
The clipboard content would be removed after one hour, this is due to Android security mesures.
If you don't want them to disappear, please tap on the pin icon. Do notice: the SwiftKey cloud sync won't include the clipboard content. Any action like clear data or reinstall would remove all the clipboard content. More info: Click here.
Alpert
Hello, i bought new Android oneplus 3t and installed swiftkey right away.. But there's no clipboard layout for me unlike on my last device which is Xiaomi...
There are only setting, themes and account layout only... I tried configure it out by manually save the content and shortcut but it just didn't work for me... Please help?
I installed SwiftKey on a new phone, but what about the dozens of precious clips that I have created over the past year on my old phone? Oh, no! I have to recreate all of those. Holy smokes! There should at least be an option under Backup and Sync in settings to backup and sync my clips if I want to do that.
Just lost all my clips. Working as a Sales rep this is so painfull.
anyone know how to back up yet?
first of all this feature is really great, but can we backup all clipboard that we made.
Just lost all of my saved clips too. They've been locked for over a year...
I'm in critical situation.. Recently my smartphone is formatted, SoI need my microsoft swiftkey keyboard clipboard history
Hi MOHAMEDSAFEEQRAHMAN S At this time we do not support clipboard backup. Any action like clear data or reinstall would remove all the clipboard content.
Me too, even though they were all pinned. I didn't refresh, I didn't do anything. They're all gone
Hi Helentodoran have you restarted your device by any chance?
Pls can i get back all my saved clips in my previous phone. There are some important files pinned there, can't I get it back. I logged in and didn't see any of my clips and I don't just know wat to do
Hi Kosi Lambert, we would like to inform you that, Settings and Clipboard are not the part of backup & sync feature. So, currently, it is not possible to sync your Clipboard items to your SwiftKey Account. I've passed your feedback on to the team so that we can keep it in mind as we continue to improve Microsoft SwiftKey. Feel free to contact us at https://support.swiftkey.com/hc/en-us/requests/new if you need further assistance.