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Permanently deleted user
  • October 13, 2017 16:45
  • Edited
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Installation fails on iPad

I have an iPad Pro running iOS v11.0.3. The installation fails when I try to run the app. I’m able to download it from the App Store. Swiftkey shows up in the Keyboards section of iOS’s Settings, and I can turn it on and allow full access. However, when I launch the Swiftkey app, I get a momentary splash screen with the logo and then the screen goes completely white and stops. I’ve tried uninstalling and reinstalling the Swiftkey app a few times, and I’ve “rebooted” my iPad in between. Still can’t get it to work. (NOTE: I’m able to install it on my iPhone 7 Plus without any problems.)

Has anybody incountered this problem, and is there a workaround? Any help is much appreciated.

UPDATE: I was able to fix the problem by detaching Apple’s physical foldable keyboard/cover (whatever they call it), and that seemed to do the trick. Apparently, Swiftkey doesn’t like when it’s attached during installation. Appears not to be a problem attaching and using it after installation completes.

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