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    Alpert

    As in my knowledge SwiftKey won't do such things. Is it possible to share a screenshot of this problem?

    Also, please mention SwiftKey version number, your device model and Android version, plus the email app name and the app version number.

    To avoid touching your privacy, I'd recommend you to reproduce this issue by writing some random phrases in an email. No need to send us the original email for your customer.

    Thank you

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    Permanently Deleted User

    Hi Alpert

    I responded to your email with a test sample. My SwiftKey version is 6.6.4.19

    Craig

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    Alpert

    Excuse me, I don't follow.
    Which email address?

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    Permanently Deleted User

    Here is what the body looks like when I send from my Alto app email:

     

    "did not order.

    All the best
    Craig "

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    Permanently Deleted User

    My name will appear underlined.

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    Alpert

    Eh, I don't understand...which email address you sent it to? I do not have access to SwiftKey email posted on Play Store.

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    Permanently Deleted User

    Give me an email address and I will send you a sample email.

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    Alpert

    In fact you can send an email to yourself. Please record the steps and share the video clip to us.
    Thank you

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