• Official comment
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    Ryan P

    Hello everyone,

    I understand this is a frustrating new change with your SK and Excel experience. 

    After speaking with the dev team and this change is currently the expected behavior.

    We'll be working with the Excel team to provide the best SwiftKey + Excel experience.

    Best,

    Ryan

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    Permanently Deleted User

    Confirmed using SwiftKey 6.6.5.31 and Excel 1.0.1 (16.0.8431.2022), in Android 6 and 7.

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    Permanently Deleted User

    Please fix this! I've had to revert back to a different/worse keyboard to be able to use predictions and the Flow typing in Excel.

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    Alpert

    Hi folks, 

    Thank you for this report. I'll reach the mod team to get more info.

    Meanwhile, I hope everyone can share the SwiftKey version number, Excel version number, and Android version number. It will help us to locate the problem.

    Thank you

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    Permanently Deleted User

    Predictions available using Google Gboard version
    6.4.16.162469584-release-armeabi-v7a
    26641613

    (in Android version 7.1.1)

    So it doesn't seem to be an Excel issue.

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    Alpert

    It's not the Gboard version number we need. But appreciate you sent the version numbers we need before.

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    Permanently Deleted User

    Swiftkey 6.6.5.31 (updated 22h ago... with the problem !)
    Excel 1.01 (16.0.8431.2022)
    Android 7.1.1
    OxygenOS 4.1.6 on OnePlus 3

    Excel have been recently modified,  including a numerical keyboard. Conflict between SwiftKey and Excel keyboards?

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    Permanently Deleted User

    The same with Android 7.1.2 on Pixel C... 

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    Alpert

    Thanks, Luc. 

    I'll pass the information to the team.

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    Alpert

    Just want you guys to know: this problem is known by the team.

    Hope they'll drop a fix soon.

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    Matthew Reinsmith

    Still occurring
    7.0
    6.6.6.21
    1.0.1(16. 0.8431.2022)

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    Suzi Cordier-Kropp

    I'm still having the same problem. Are they going to fix it or force everyone to switch to a new keyboard? Anyone have a keyboard suggestion?

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    Permanently Deleted User

    @Suzi, Alpert already said that the team knows the problem. Nevertheless, if you want to try, Google Gboard is a good option; if it had arrow keys, I'd switched to it.

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    Suzi Cordier-Kropp

    Thanks

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    Permanently deleted user

    Hey guys, 

    Are there any news about this problem? 

    Thanks 

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    Ryan P

    See my response right above your comment. It's not a bug.

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    Permanently deleted user

    Maybe not a bug, but definitely a problem because having a keyboard without auto completion in an application makes the keyboard almost useless on a small device. But call it whatever you want...

    Are there any news about this "unhandy but intended behavior" or do I have to go for another keyboard?

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    Matthew Reinsmith

    Should we install the Excel Keyboard in the meantime?

    I've never tried it before but it seems like it's geared towards the number pad which doesn't solve the problem of prediction

    Thanks

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    Permanently Deleted User

    @M.U., as I've said above, if Gboard had arrow keys, I'd already switched to it. SwitfKey is great, I use it for years (I've bought it when it was paid) and I still love it. But recently, I had to change my mobile phone and the new one came with Android 7 and Gboard. When I gave Gboard a try, I've noticed it's almost as good as SwiftKey, even having some features SK doesn't; but I think arrow keys are really useful and necessary, so I sticked to SK. But every time I use Excel, I need to change to Gboard, because it is a real pain to type the whole words letter by letter.

    I wish that even desktop OSes and apps could find the value of typing prediction... When I have to type in my computer and realize there's no such feature, I frown!

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    Matthew Reinsmith

    I'm right there with you on the arrow keys and I think SK is awesome and want to keep using it!

    Anyway, I guess we just have to wait

    PS - I get the same feeling about text prediction on my PC.

    You probably already know this, but there is a free App out there called LightKey that does it.

    I haven't tried it yet but from the comments on forums people seem to like it

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    Permanently Deleted User

    @Matthew No, I didn't know about LightKey. I've just installed it, but it doesn't integrate with the whole Windows nor every application, just Office and Chrome (and it seems that, in Chrome, just for a few websites). It would be great if there were more integrations. For the few tries I've already had, it seems that its prediction is much poorer than SwiftKey's, for example.

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    Matthew Reinsmith

    Crud, thanks for posting back about it

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    Ryan P

    Our team will continue to work with other Microsoft Apps to make sure we provide an awesome experience for the two apps. 

    Feel free to reach out to Excel and let them know you are unhappy with this change (if you wish).

    We will also be sure to let them know our users are unhappy with this change.

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    Permanently deleted user

    Can't wait till this is fixed!

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    Permanently Deleted User

    I'm on 6.7.1.34 with the latest Excel version too and have no predictions.
    Please fix this. This bug is very annoying and we have it for quite while now.

    Thanks

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    Permanently Deleted User

    @Uksn2000, unfortunately the SwiftKey team said it's not a bug, but the expected behavior (see the pinned Official comment from Ryan P at the top of this thread).

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    Permanently Deleted User

    If it's a NOT a bug or if it's really a problem with Excel, then why does SK v6.6.4.19 work flawlessly with the current version of Excel?

    There have been at least three instances where an update to SK has broken predictions in Excel and I've reported every single one. Sometimes, the fix would come in the next version, other times, I had to roll back to v6.6.4.19.

    What you're claiming makes no sense because you've FIXED it a couple of three times in the recent past.

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    Permanently Deleted User

    I would like an answer to my question above, please. If it's not a bug in SwiftKey, can you please tell me why you've been able to fix it (or implement a workaround) on at least a couple of occasions in the past?

    That wasn't MS Fixing anything - it was a release by SK that caused predictions to work in Excel once again.

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    Permanently Deleted User

    This has been known about for over 8 months and nothing has been done about it? But it's not a bug? LOL.
    Adding that not only does gboard do predictions just fine in Excel, but Samsung keyboard also works great in Excel. This seems to just be a SwiftKey problem.
    I think, in trying to be everything to everyone, swiftkey has introduced needless complexity and these kind of issues will only become more common.

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    Spence Tepper

    I used to use my tablet, excel and SwiftKey to conduct time and motion studies in hospitals. Excel can be configured for automatic time stamps. This was a great alternative to pad, paper and watch..

     

    Bud a few months ago SwiftKey lost the swype and autospell function in excel, or excel 's Android version changed no longer allowing these to work.

    Unfortunately they don't work in Google sheets either. 

     

    The Google keyboard does have these features but did not have the compact layout necessary for standing up and quickly recording notes on a tablet. 

     

    So, dear SwiftKey, can you restore this functionality? I realize it is probably all Excel's fault, but you will restore many professional's use of your great keyboard in their daily work, and make your contribution to reducing our dependence on paper. 

     

     

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