Swiftkey closes in landscape mode on Sony XPERIA 5
AnsweredHello good, it is impossible for me to use this keyboard in horizontal format in the Sony Xperia 5, it closes automatically and unexpected closing error appears, however in vertical it works well.
Other keyboards from other creators do work well without problems in horizontal and vertical, only the Switkey gives me an error.
I have always loved using this keyboard on all my devices, but it is impossible because of this error on my Xperia 5.
I do not know if it is because it is not adapted to the 21: 9 of this phone, I already say that the others work well and I tried to reinstall it 5 times, delete my data and it remains the same.
Thanks
Sony Xperia 5, Android 11, Swiftkey ver. 7.7.8.4
Hi, thanks for your report. Could you please let me know if this happens with your browser specifically or does it happen with other apps too? We'll look into this.
@... Thanks for answering; It happens with all the applications that I have tried, clash of clans, google chrome, firefox, whatsapp, telegram, Youtube ... basically this problem always occurs horizontally whatever the application, so it is impossible to write with the phone in format horizontally with this keyboard, I have to use another one from another creator that I don't like in order to use the device correctly.
Hi Adriansgt76 thank you for confirming. I believe you have also submitted a support ticket, is this correct? If so, our team will get back to you shortly for troubleshooting.
Hi @... They contacted me to test the beta version of swiftkey that is in the Google PlayStore, once tested, I have to say that the keyboard already works in landscape mode, so the problem is solved, downloading the beta version of SwiftKey is solved.
Thanks!!
Hi Adriansgt76 that's awesome! Thanks for keeping me posted.