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    Dan T

    Same here, started crashing soon as the update completed moments ago, had to disable on Galaxy S7.

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    David Peterson

    Same here on a Pixel 2 xl android 9.

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    Rosina Bucio

    Same here, had to deactivate and switch to Gboard. Wiko WIM running Android 7.1.1

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    Mikous “Gussie” Augustus

    As soon as I installed the latest updates moments ago for the beta version the app keep restarting. I'm getting the message 'sorry Swiftkey beta has stopped working '

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    justin pope

    Constant crashing on Samsung S9 plus. Had to disable and switch keyboards ...which has been difficult using since I'm used to Swiftkey

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    Sydtrakked

    Just woke up to mine crashing constantly. Android 9 on a Pixel 2 XL

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    Gilang Ramadhan

    Just clear the data and cache. Its should work

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    Laura Wooster

    Does clearing data lose all of your learned predictions?

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    justin pope

    Cleared the data and cache, worked great. Just had to log back into the app and all my info is there. 😁

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    Rosina Bucio

    Actually Gboard is behaving better than Swiftkey, I'll use it for a month, and if it doesn't crash, I will uninstall Swiftkey.

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    Laura Wooster

    That did the trick Justin pope, thanks so much!

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    Toe_knee_

    Same crash on Google Pixel 2, using Gboard right now.

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    Mobile App User

    Might switch back to Gboard

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    Toe_knee_

    I'm actually really liking it, very responsive and quick. My spellcheck errors are less too.

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    Amy Zarah Desmarais

    Same issue with crashing, can't open the app either. Can someone explain, for the noobs like me, how to clear the cache?

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    Toe_knee_

    Go into your settings and choose your apps, go to the swiftkey beta app and hit storage then you'll see cache and storage.

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    Toe_knee_

    I cleared my cache and that didn't work in its own, you'll have to clear storage also.

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    keith J. Gallardo G.

    If you clear your cache and data and do the setup again and the app can work again. But don't forget to submit your feedback when the app crashes, it's te way to the developer to fix the app without wipe your configuration and start over again. In my case worked but cannot sync with my data from others app like Gmail or Twitter

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    Toe_knee_

    I signed back into my swiftkey account and my info was restored, but the comment above is correct, submit the crash feedback so the app will be fixed. I'm sure devs are aware by now, but we should not have to do these things to make it work, and I'm sure they'll have a fix update very soon.

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    Amy Zarah Desmarais

    Thanks for the help, it's worked! But my theme wasn't saved and my data wasn't restored, just able to log back into my account. Bit of a bummer, but at least the app works again. Will send the feedback!

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    Amy Zarah Desmarais

    Although now the Gmail personalisation isn't working.

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    Toe_knee_

    They will release an update fix soon that should restore all of that. Sometimes these things happen.

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    Mobile App User

    Yeah always was my favorite, I'll just wait for a fix

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    keith J. Gallardo G.

    Soon they will be able to release a fix for this kind of problem, just remember, submit your feedback and don't forget to check the box for sending logs also from your phone/tablet. It's necessary, remember that we are in a Beta app program and this things can happens anytime.

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    Chris Romp

    I cleared my data and it seems to be working again. But really we're beta testers, not alpha. Seems like this isn't a narrow issue and never should have shipped.

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    keith J. Gallardo G.

    I received a couple hours ago an update and this time app don't crash but sync is still broken

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