Can't Restore my Data, and I'm logged in
It's almost 2 months now.. I had to reset my phone, and now all my prescriptions and data are not syncing.
I checked my account data on the website, and it still there. I tried logging out of my account on the app, I tried deleting it and reinstalling, I've tried many things.
I've noticed that is no one is answering nor replying to everyone who is facing this problem.. I really really hope this is not permanent.. I've been using this keyboard since 2012! Imagine losing all that!
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Same here Ahmed. I can't even find the personalization anymore in the app. It's frustrating.
Same issue I've been facing since I switched to new phone, Microsoft has ruined everything which he bought like Skype and now SwiftKey. All my data is visible in my account but not getting in SwiftKey.
Same problem with new phone. There is no option for manually import personalized dictionary backup
Ok after efforts of many days I have found a work around and resolved the issue now my account is syncing.
First Uninstall previous SwiftKey keyboard, then download and install any old version app from Google and and sync your account then update the app from playstore. In my case I installed SwiftKey version 7.0.9.28.
How do I install an older version? I looked in the play store and they only had the new one. I also can't make my keyboard small, the smallest it goes still takes up half the screen height. On a note 10+ it's huge.
Google it you will find it, I did tried it couple of days back but it did not worked for me.
Swift key guys are sleeping they are only updating the languages but not the real problem, Had mailed them thrice with this issue and nun is interested in replying. Morons.
Sarina here is the link.
https://swiftkey-keyboard.en.uptodown.com/android/download/1994297
Thank you, I downloaded it, but it doesn't sync anything. Maybe it overwrite all my old data. At least I made the keyboard smaller.
Ok, another thing which I noticed that SK is not syncing with Google account when I tried with Microsoft account it synced successfully.
I can try it, but I don't think I ever signed in with Microsoft on swiftkey
@mirza You are right it's syncing with Hotmail account but not with Gmail.
I created a new SwiftKey account with my Hotmail ID and made the keyboard to learn 15/20 words and the unistalled and then installed the swiftkey and it SYNCED. Dam there is something wrong with GOOGLE VS MICROSOFT WAR.