• Avatar
    Permanently deleted user

    Hello, same phone switching and same problem here.

    2
    Comment actions Permalink
  • Avatar
    Edoardo Pigaiani

    Same problem.

    3
    Comment actions Permalink
  • Avatar
    Mboukair

    I'm having the same issues switched from S10+ to Note 10+ and can't get all my cloud predictions to synch with new phone

    1
    Comment actions Permalink
  • Avatar
    Edoardo Pigaiani

    They got lots of complaints about this problem and yet they haven't done nothing. Awesome.

    3
    Comment actions Permalink
  • Avatar
    James Fletcher

    Same thing here. I switched from Pixel to Note 10+ and am seeing none of my personalized predictions in the keyboard, but they're all still in the cloud, thank goodness. SwiftKey, please fix this issue. It's obviously a bug.

    2
    Comment actions Permalink
  • Avatar
    RabidMonkey OnCrack

    So apparently this has been happening for 2 months and SwiftKey is unwilling to help out. I just saw all the old forum topics. I don't know why I didn't search before posting. For some reason I thought it was specific to the Note 10 since it was a new phone. It looks like the issue is server side. It's something SwiftKey needs to fix

    0
    Comment actions Permalink
  • Avatar
    HaSSaN SkAiK

    Same problem here from S8+ to Note 10+

    Please Help.

    2
    Comment actions Permalink
  • Avatar
    Stijn Gabeler

    https://sites.google.com/view/stijn-online/onderzoeken/digital-research 

    HOW TO BACKUP AND RESTORE ALL CLIPBOARD CREATED SHORTCUTS?

    https://support.swiftkey.com/hc/en-us/community/posts/360050199451-HOW-TO-BACKUP-AND-RESTORE-ALL-CLIPBOARD-CREATED-SHORTCUTS-

     

    AFTER DOING SOME RESEARCH ON THE SWIFTKEY AS A BETA USER, i still am searching for an answer on this issue,

    Why doesn't Swiftkey use the cloud option to upload all the clipboard created items to 1 file and make this a downloadable file, so you can export it, edit it, and import it back again by using a cloud based environment.

     

    Microsoft or Swiftkey didn't reply, so maybe if someone reads this from the developers, please see the issue.

    Many people hope for an overview and edit file from all their shortcuts/ clipboard items.

    using a cloud / drive / online opportunaty to download all created clipboard items and keep them saved on your phone, but also be able to mail these to friends or other users from the family / company / university / organisation.

    This will make it possible for users to create shortcuts/ clipboard content and save and import + export these.

     

    i asked Swiftkey for a respons on these questions : (26082019) / Tweet to Swiftkey

    HOW TO BACKUP AND RESTORE ALL CLIPBOARD CREATED SHORTCUTS?

    AND HOW TO OVERVIEW IT

    AND HOW TO EDIT IT IN A FILE?

     

     

    ask your questions here >>

    https://support.swiftkey.com/hc/en-us/requests/new

    -1
    Comment actions Permalink
  • Avatar
    Vibhor Dube

    Had I known the issue earlier, I'd have never reset my phone to factory settings. It is too irritating to teach the keyboard again. Feels like I've wasted last 6 years teaching Swiftkey what I want to type. 

     

    4
    Comment actions Permalink
  • Avatar
    Thomas Wendel

    Same problem... I switched from S8 to Mate 10 Pro... In cloud my data is ok, but in app no... Wasted many years training this keyboard for nothing. I go to Gboard for now

    2
    Comment actions Permalink
  • Avatar
    Vibhor Dube

    Here is the link to the tweet to SwiftKey.
    https://twitter.com/dVibhor/status/1166281799284035584
    Support by retweeting.

    1
    Comment actions Permalink
  • Avatar
    Munir Ahmed

    facing same issue.

    1
    Comment actions Permalink
  • Avatar
    Said Issa

    Same here, let's hope they come up with a solution soon

    2
    Comment actions Permalink
  • Avatar
    Israel Méndez (SpookDroid)

    One more. Also on Note 10 so not sure if that's part of the issue (since so many seem to have this issue when switching to that)

    2
    Comment actions Permalink
  • Avatar
    Osama Bushalat

    Same issue, moved from note 9 to 10+

    0
    Comment actions Permalink
  • Avatar
    Israel Méndez (SpookDroid)

    Don't think the link above is the issue.  That 'block' is for GMail access (back when SwiftKey allowed you to scan your Inbox to get better predictions), NOT for account login with Google (or access to app data backups).   If that were the problem, you wouldn't be able to sign in to begin with, and in this case, you can, just that app data isn't being migrated. 

    0
    Comment actions Permalink
  • Avatar
    Ahik Gopher

    don't stay silent. complain where everyone can see
    https://twitter.com/dylanme2oo1/status/1166715199635824641?s=19

    1
    Comment actions Permalink
  • Avatar
    Juli Gaming

    Same here, not even complaining with 1 star at his play store site I can get an answer, so damn annoying 

    1
    Comment actions Permalink
  • Avatar
    AbYaSSer6

    Same problem, I mean now SwiftKey is like any other keyboard in the store and I'm not sure if I should keep using it

    1
    Comment actions Permalink
  • Avatar
    Sheshuvadrevu

    Currently I've switched to Fleksy keyboard as it supports cloud sync dictionary.
    Guys please share any keyboard app that support cloud sync as SwiftKey may not fix this issue any time soon. Let's find some good alternatives with cloud sync.

    1
    Comment actions Permalink
  • Avatar
    Mobile App User

    in many years, this is just another long period, where I'm not able to use my smartphone correctly. there was a period of 7-8 months before. when people couldn't sync. Prepare for the next SwiftKey winter

    0
    Comment actions Permalink
  • Avatar
    Gaston Nervi

    Same issue. Predictions are lost

    0
    Comment actions Permalink
  • Avatar
    Permanently deleted user

    Ok after efforts of many days I have found a work around and resolved the issue now my account is syncing.

    First Uninstall previous SwiftKey keyboard, then download and install any old version app from Google and and sync your account then update the app from playstore. In my case I installed SwiftKey version 7.0.9.28.

    0
    Comment actions Permalink
  • Avatar
    Sheshuvadrevu

    I have tried multiple older versions but none of those synced dictionary

    0
    Comment actions Permalink
  • Avatar
    Isaac White

    Same Problem.

    Even tried the work around suggested by Mirza.

    The funny thing is that the older version even had statics of my most used words, the amount of words in my dictionary and everything. So the data looks likes it's there, but the app just isn't utilizing it.

    So frustrating.

    1
    Comment actions Permalink
  • Avatar
    Mobile App User

    Mirza's workaround also didn't do it for me. 🤔 now I gotta switch to Gboard...

    1
    Comment actions Permalink
  • Avatar
    Jonathan K

    The fact that the older version worked for a few people but not the rest is ever more curious. Evidently the problem has been going on for months..I uninstalled the standard SK and installed the Beta but that didn't work either...crazy!

    0
    Comment actions Permalink
  • Avatar
    Mobile App User

    it's a disaster. They laugh on everyone who bought this app back in the days and improved the dictionary for many years through all phones.

    0
    Comment actions Permalink
  • Avatar
    Jonathan K

    Sad but true...When it comes to Gboard, I stumbled across this page on my Google feed and found it pretty cool: https://isn.page.link/XSx1  I'm going to give it a try since Gboard data is stored by Google which is obviously no longer done with Swiftkey

    1
    Comment actions Permalink

Please sign in to leave a comment.