• Official comment
    Avatar
    Matt Farrington Smith

    Hi folks, thanks for reporting this.

    We are currently investigating the issue with our Translator feature.

    We apologize for the inconvenience this may cause - we are working to rectify it just as quickly as we can.
    Matt

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    Armando A Rodriguez

    Same issue happening for me, its been a few days behaving like this. 

    Troubleshooting:

    Force Stopped Swiftkey application from the App Menu in Settings, after starting again same issue

    Restarted phone, still same issue persists

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  • Avatar
    Hector Flores

    I have the same issue. Can SwiftKey please address this issue. I'm terribly blocked because of this

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    jonesytv

    Look in the app ratings.  This has been going on for a long time.  Apparently they do not care about this known issue.

     I love this keyboard but I had to dump it because the translator stopped working.

     I would pay to get this to work.

    Sadly, they don’t care.

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    Ricardo Da Paixão

    My translate just work in Mobile data not in wifi. I don't know what it's happen. Before works but the last update not works anymore. 

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  • Avatar
    Permanently deleted user
    Hello  Ricardo Da Paixão, sorry to hear that you are having an issue with Translator in SwiftKey. We are aware of the issue and currently investigating it. Sorry for the inconvenience.
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