Duplicate letters when editing in a text box.
Hello, Whenever I edit a text that I've already typed or pasted into a text box, I get random word pairs that are fused into one wrong word by a duplicate of either the last letter of the first of the two or theffirst letter of the second. For example, I just typed "SwiftKey bugs" into a search box, but when I try to edit that to "SwiftKey repeated letters bug," I get either "SwiftKey repeateddletters bug" or "SwiftKeyrrepeatedlletters bug." Instead of a space between "repeated" and "letters," I keep getting a duplicate of the last letter in the first word or of the first letter in the second word. This is a constant issue that occurs many times daily and one that I can easily replicate. Thanks.
Hi,
I've repeatedly encountered a specific case of what on the surface appears to be the same issue. Normally swiftkey is ace, in almost all circumstances such as outlook email, word, websites, WhatsApp, browsers, whatever. No problem at all, flawless. BUT, the specific case that regularly causes this to happen, is typing facebook comments when running Facebook in a firefox browser.. In my case , it is not editing a comment, it is writing the comments in the first place. But the symptoms of the problem are almost exactly as written by the user above: i.e. when I type "SwiftKey repeated letters bug," I get either "SwiftKey repeateddletters bug" or "SwiftKeyrrepeatedlletters bug.". Instead of space between "repeated" and "letters," or any of many other words, the space disappears and I get a duplicate of the first letter in the second word.
Adding to this comment, with some more info:
The app version I'm using is v 7.7.8.4
It is running on a oneplus 6T device with Android v10, specifically Oneplus oxygenOS v 10.3.9
Swiftkey is recently re-installed in case some form of corruption was the issue, but reinstallation of swiftkey has made no difference. In parallel , I had swiftkey installed on an android tablet running Android 9 and saw the same issue under the same specific "facebook running in mobile firefox browser", but otherwise every aspect of swiftkey was fine. I cannot give you exact details of that tablet as I havehad to return it due to a hardware failure of the LHS of the touchscreen (in portrait mode). But I will try again as soon as a repalcement arrives,
Just for info, I run facebook this way to help avoid their persistent endless tracking, data harvesting and ads.
One further piece of info from yesterday. I tried ABA testing with the standard android keyboard on my phone and swiftkey. Unfortunately the std android keyboard did not display this issue whereas swiftkey di.
Hi Barry Sunley thanks for the information. Could you please confirm which language(s) you have enabled when experiencing this issue?
Thx for your follow-up, Deniz. English UK.
Hi Barry Sunley thank you for the information. We would need to see the behavior happening so it would really help if you could submit a video to https://aka.ms/sk-support. Hope to hear from you soon.