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Audrey Miller
  • Posted October 21, 2020 18:44
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I can’t use SwiftKey

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I’ve been using this app for the past two years with no issues. However, earlier today the keyboard just stopped working. I can now only use the default. I updated my phone, reset it three times, and even uninstalled and reinstalled the app. It still won’t work.
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    Deniz K
    • November 18, 2020 15:46

    Hi Audrey,

    Sorry for the trouble - There are a number of different reasons why Microsoft SwiftKey might sometimes disappear or not be selectable in your list of keyboards. For more information please refer to the following link: https://support.swiftkey.com/hc/en-us/articles/201310402-Why-does-my-Microsoft-SwiftKey-Keyboard-sometimes-disappear-on-iOS-apps-

    If you keep experiencing the issue, please create a support ticket here: https://aka.ms/sk-support and we can look into this further.

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