Handwriting Text Msg Note 20 Ultra

I owned a Note 3 & Note 8 while exclusively using SwiftKey as my keyboard. I had no issues using my S Pen to write text messages. All I had to do was hover over the text input bar and a small circle with the letter "T" in it would appear. Tapping on it would switch the keyboard to a blank section to write in. WHY IS THIS FEATURE GONE??? 😡 Why is your support team telling other users it's not a feature? It was there!!! I want to know why it was removed? I've been using SwiftKey for YEARS and this has seriously put my loyalty in jeopardy!!!