Cannot log in to my Swiftkey data on iOS
I cannot get to my swiftkey data on iOS and neither into my data on windows.
When I go to "view and manage your data" from my account (which is a Microsoft account), I get to the page data.swiftkey.com on my iPhone's browser (Safari, but I also tried Edge with the same result). Then I am asked to sign in, but I consequently get the following message:
Whatever I try, I cannot get in and stay in this same loop.
I use an iPhone 12, with iOS 14.6 and Swiftkey version 2.9.1
Hello, sorry for the trouble. If you haven't already done so, please try uninstalling and reinstalling Microsoft SwiftKey.
If you are worried about losing any of your learned words, make sure you have Backup & Sync enabled.
Please note that uninstalling the app might delete your Microsoft SwiftKey stats, including saved clips on the clipboard, so if it's okay with you, please go ahead and try to do so.
Does this address the issue?
This stille doesn't work. Also, I cannot manage my data on my computer. Also because I cannot enter the website
Hi Rob, thanks for trying the steps above.
Do you see the same message when you try to access your data via the web on your desktop device?
Yes, exactly the same
Hi Rob, thanks for confirming. Can you please clear your cookies and see if this helps? Clear the history and cookies from Safari on your iPhone, iPad or iPod touch – Apple Support