where are my collections saved? is it in my account/cloud? or in local device?
AnsweredI lost all my collections & selfmade stickers when i switched to new phone. I thought my collections are saved in my account i am signed in with,
but in the new device my old collections haven't synced and all my collections made toughout last few years are now gone.
Is there any way to save / backup / import export through cloud?
Hi, we would like to inform you that, Collections are not part of Back up & Sync. So, It is currently not possible to use Backup & Sync to save your Collections & stickers to your Microsoft SwiftKey Account. Thank you!
It would be great, if SwiftKey at least gives us a feature to manually export and import the data to local drive. So that we manually can load the data and get the collection back in new devices.
It's a feature recommendation.
Hi Abir Hasan Himel, thank you for your suggestion. We will surely forward your feedback to our concerned team. While we can't action every individual idea, customer feedback helps us to guide the decisions we make around your keyboard.