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Vasil Kostov
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Dictionary doesn't sync to new phone

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I installed and logged in the app yesterday on my new phone but my dictionary from the old phone isn't transferred to the new one. I've tried to click sync multiple times and the date/time is updated but the words are never added. Am I missing something?
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    Permanently deleted user

    Hi, sorry to hear you’re experiencing issues with SwiftKey. Could you please submit a support ticket here https://support.swiftkey.com/hc/en-us/requests/new with any additional information/screenshots that might help, so that we can investigate further? Thanks!

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    Offir Peer

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    Hi Hari, 

    From reading online I saw there were many requests to develop this option since 2018 and there was an official feature request in 2019 to do this, it doesn't make sence that so many users ask for this feature and you don't deliver it.

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    Permanently deleted user

    Hello Offir Peer, thank you for reaching out.
    Just to clarify - could you please let us know, if you are looking to back up your personalized dictionary (learned language data) or the clipboard data? Thank you!

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