Avatar
Such Is Life
  • Posted
Follow

Random letter deletion when fast typing.

Answered

Basically it is what it is in the title when I type fast which is usually the case it randomly deletes some letters usually the first letters of a word and then it changes everything as it using a whole different standpoint to match a predicted or spell corrected word. For example I start typing memories and after "e" letter when I touch "m" key again it deletes the first "em" part and just type mories and it spell correct to Morris. Super weird. It is on a galaxy s21 ultra 512 exynos btw. I just reset the phone for a lot other issues as well hoping it will fix this one as well but no. Came back.

Any idea?

Thanks

Andy

Yes 0 No
  • Official comment
    Avatar
    Permanently deleted user

    Hi, Sorry to hear that you are experiencing issues with SwiftKey. Can you please help us with your SwiftKey app version number and your device android OS version? 
    Also, could you please let us know if it is happening on any specific application or on all the apps?

    Comment actions Permalink
  • Avatar
    Such Is Life

    Swiftkey version: 7.8.8.6

    Android OS : Android 11.
    Samsung Galaxy S21 Ultra 512 Exynos.
     
    I have this issue I would say using every app, but most of the time I use Whatsapp when I encounter this issue.
    BTW I had this issue on my Huawei p20 pro as well using android 10. 
    Should I make a screen recording to see what is happening? Unfortunately that cannot have the information about what key I hit.
     
    Anyway, thanks.
     
    I would have other suggestions as well for the app:
    1. Please apply the MS Office Word spell check database for Hungarian language into this app because that is great and in this app the Hungarian spell correction is just useless.
    2. Please Let me choose what keys I want for the bottom row because in English people hardly use commas but use a lot of question marks instead!
    3. Please I hit the b or n a lot instead of space please make the spell correction recognice a wordblikebthis an correct it for me!
    4. Add an option to remove the shift key as I hit it instead of the a all time time and just have a swipe up gesture for shift command it is easy.
    5. Please add a layout when every accented character for national specific languages such as French, Hungarian, ...etc is actually there as a separate key because typing and doing the long press for accessing the accented characters is a pain!
     
    Thank you!
    0
    Comment actions Permalink
  • Avatar
    Permanently deleted user

    Hi. Thank you for the constructive feedback, sorry for the trouble. We will surely pass your feedback onto our concerned team. While we are looking into this, we also request you to try recording a video of the issue happening and send it over to us.

    You can download this free app called AZ screen recorder. There is a setting you can turn on that shows "screen presses" this helps us know where the touches are happening on the screen. This is helpful for us when it comes to investigating.

    0
    Comment actions Permalink
  • Avatar
    Such Is Life

    I will definitely try the screen recorder app. For additional info I did some research both online and on my phone. I tried out different keyboards such as g board and anysoft keyboard and each and every one has this problem to random deleting letters even sometimes words on some different extent. As  I did some online research I found that they say there is some connection between auto correction and this issue so when they turn auto correction off it is gone. Maybe you can also try and check what exactly could be the connection between auto correction and "auto" deleting random letters or words. I will try the Az recorder and get back to you.

    0
    Comment actions Permalink
  • Avatar
    Permanently deleted user

    Hi Such Is Life, thank you for your effort. We will investigate this further.

    0
    Comment actions Permalink