• Official comment
    Permanently deleted user

    Hi, thank you for reporting this to us. Sorry for the trouble. if possible, can you please try to record a video of the issue happening and send it over to us? This is helpful for us to see the issue when it comes to investigating. There is a free app called AZ screen recorder which works great and is free. 

    Also, can you please help us with your device Android OS version and SwiftKey app version?

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