• Official comment
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    Hari Kyasa

    Hello, we are very sorry for the inconvenience caused. Could you please try uninstalling and reinstalling SwiftKey to see if this resolves things for you. If you’re worried about losing your learned words, make sure you’re signed in with your account and Backup & Sync is enabled. Thank you!

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    Andrew Fotheringham

    I have removed and reinstalled and the flicker continues.  This needs your teams urgent attention!  Makes the phone very difficult to use

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    Gary Fox

    I’m actually having the same issue, after the most recent iOS update. I’ve uninstalled and reinstalled and still have the problem

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    Durga Nallam

    Hi, thank you for your comments. We will certainly pass your feedback to our teams for future improvement. Thank you for your support!

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    Mobile App User

    Deleting and reinstalling the app also deletes all of your custom keyboards, with no way of getting them back

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    Jeff Tyau

    Any solution to this problem.  I love swiftkey, but it is unusable on iphone due to flashing of the screen when I am typing.  I have reinstalled swiftkey and deleted all other keyboards, including apple and it still flashes when using.  This has to be a bigger problem.  Need swiftkey update!!!!!!!!!!!

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    Koen De jong

    Same issue here. Since 2 months ago the flickering started and can’t normally use swift anymore

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    Durga Nallam

    Hi, we apologize for the continued inconvenience. Our engineers are investigating the issue. We appreciate your bearing with us in the meantime. Thank you for your support!

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    Christopher V

    What is the estimated timeline to resolve this issue? SwiftKey has been unusable for a few months until a fix for this is available.

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    Durga Nallam

    Hi, sorry for the trouble. We are aware of this issue. Our engineers are investigating the issue. We appreciate your bearing with us in the meantime. Thank you for your support! However, can you please make sure that the Backup & sync feature is enabled then try to uninstall then reinstall Microsoft SwiftKey.

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    kabo masha3

    Hi @Durga
    I frankly do not understand how come more than 10 months have passed and still no fix or even a timeline to release the fix. Should we just give up on swiftkey?
    This bug makes the app simply unusable.

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    Christopher V

    When will the issue be prioritized from the backlog?

    The original issue was posted 10 months ago. This indicates it is not actively being worked on. There is no way a bug could take that long to investigate.

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    Wayne Appleby

    I am experiencing the same issue.

    Iphone13 pro IOS 16.1.1 - Swiftkey Version 2.9.5

    Seemed to start 1 or 2 IOS updates back....and around the time that Apple dropped Swiftkey from Store ??

    Tried restart, different themes, no other KBs, with other KBs, without auto-brighness, without predictive and eveything else I could find online - but have not un-installed - because it's no longer in the APP store.

    i love Swiftkey so much - it is by far the best KB.

    Please help !

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    Durga Nallam

    Hi, we apologize for the inconvenience caused and for the delayed response. We have forwarded this feedback to our concerned team for further evaluation.

    While we are looking into this issue could you please make sure that the Backup & sync feature is enabled then try to uninstall then reinstall Microsoft SwiftKey. 

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